עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!

במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

Technical Support Engineer

Gotfriends

תל אביב - יפו

Technical Support Engineer

Gotfriends

תל אביב - יפו
היברידית
14,000-20,000 ₪ (הערכה מבוססת AI)
זוהי הערכת טווח שכר מבוססת AI ולא פרסום של המעסיק

An established and highly successful Cloud Data Management company providing enterprise-grade solutions for hybrid cloud environments.

The company’s platform enables distributed file storage across private and public clouds, integrated with AI-driven ransomware protection and high-speed remote access.

Serving hundreds of major global corporations, including leading financial institutions, healthcare organizations, and government agencies, the company is a recognized leader in the data protection and storage domain.

Located in the Tel aviv, the company offers an exceptionally flexible hybrid model with three days of remote work per week.

Role Overview-

Providing advanced Tier 2 Technical Support for global B2B enterprise customers.
Troubleshooting complex issues within a Linux-based environment, ensuring high availability and data integrity for mission-critical systems.
Collaborating with engineering and product teams to resolve sophisticated technical challenges.
The role follows a standard Sunday-Thursday work week, with weekend on-call shifts approximately once every 3-4 months.

Requirements-

3+ years of experience in Tier 2 Technical Support within a B2B enterprise environment.
Deep, hands-on proficiency in Linux (CLI, troubleshooting, system internals) – Mandatory.
Strong understanding of networking protocols and cloud storage architectures.
Experience with SQL – a significant advantage.
Excellent communication skills in English, with the ability to manage complex technical interactions with global clients.
Ability to work independently and as part of a high-tier global support organization