Account Services Development Specialist

Why Join Us?

We are looking for an Account Services Development Specialist to join our Account Services Team. We seek someone with a passion for thinking outside the box and a proactive approach to solving complex challenges with a commitment to continuous improvement.

In this position, you will use your expertise in data analysis, project management, and data systems (such as SAP, Salesforce, Anaplan, and Power BI) to drive the success of projects across their full lifecycle and improve the company’s efficiency and abilities. You will collaborate closely with cross-functional teams to identify and implement solutions that provide top level customer support and improve productivity.

Key Responsibilities

• Initiate, design, build, and implement new processes/features to support customer service and data quality.
• Lead projects and manage them throughout their entire lifecycle.
• Review and analyze ongoing processes and provide ongoing reporting to identify trends, issues, and improvement levers.
• Review and analyze data to identify bottlenecks and derive insights for improvements.
  
  

• B.A/M.A in Industrial Engineering/Economics or MBA degree – an advantage
• 2+ year of experience in Project Management or an Analytical role.
• Prior experience with SAP and Salesforce – an advantage.
• Prior experience with Power BI is an advantage.
• Team player with a strong desire to make an impact.
• Strategic thinking and problem-solving.
• Excellent English proficiency, both written and spoken.
• Strong communication and presentation skills.
• Detail-oriented with a strong drive for execution.
• Ability to thrive in a fast-paced environment.
• Training experience an advantage