Guest Journey Designer & Digital Marketing Coordinator

Company Description

The Byron is a luxury destination in the heart of Tel Aviv that redefines hospitality through its commitment to personal, intentional experiences. Located at the iconic Metzitzim beach, The Byron fuses serene seaside tranquility with cosmopolitan sophistication, creating a unique and memorable escape. With its thoughtful design, timeless atmosphere, and focus on quiet luxury and genuine warmth, The Byron believes true luxury is about the feeling it evokes. Every detail aims to deliver refined service and meaningful connections in a setting of understated elegance.

Role Description

This is a hands-on, design-led role with a strong focus on graphic design, visual storytelling, and guest experience personalization.

The Guest Journey Designer & Digital Marketing Coordinator plays a central role in shaping how the brand is felt — not only seen — across both digital platforms and the physical guest journey.

The role is ideal for someone with a refined aesthetic sensibility, exceptional attention to detail, and a passion for translating brand values into meaningful, beautifully designed touchpoints that enhance the guest experience before, during, and after their stay.

Key Responsibilities

• Design and produce high-quality graphic assets that support and personalize the guest journey, including welcome materials, in-room collateral, digital communications, and branded touchpoints.

• Create visually elegant content that reflects the hotel’s tone, aesthetic, and brand language across all guest-facing materials.

• Take an active role in shaping how guests experience the brand visually throughout their stay — from pre-arrival communication to on-property moments.

• Support on-property content creation, including visual storytelling for rooms, public spaces, amenities, and experiential moments.

• Adapt and refine visual assets to ensure consistency across digital platforms and physical materials.

• Maintain, apply, and evolve brand guidelines across all visual expressions.

• Support daily content updates on digital platforms (website and social media), with a design-first approach.

• Collaborate closely with operations and guest-facing teams to translate guest needs and brand values into thoughtful, personalized visual solutions.

Qualifications

• Proven experience in a hands-on graphic design, visual communication, or creative role.

• Strong graphic design skills with proficiency in Canva and Adobe Creative Suite (Illustrator, Photoshop, InDesign).

• Excellent visual judgment, typography sense, and attention to detail.

• Strong written and verbal communication skills.

• Highly organized, independent, and comfortable managing multiple projects simultaneously.

• Creative, proactive, and collaborative mindset with a strong sense of ownership.

• Experience with hospitality, luxury, design-led, or lifestyle brands is a strong advantage.