Support and Post-Sale Engineer Position

CaPow is a pioneer in the field of continuous power delivery, specializing in perpetual power

solutions for automation systems. Our Genesis platform revolutionizes manufacturing, logistics,

and e-commerce operations by providing in-motion power delivery for mobile robots, eliminating

the need for charging downtime. With our technology, operators can achieve maximal efficiency,

significantly reduce expenses, and ensure 100% operational uptime for their robot fleets.

Role Description

This is a full-time, on-site role for a Support and Post-Sale Engineer at CaPow.

The Support and Post-Sale Engineer will be responsible for providing technical support to

customers both on-site and remotely, assisting with sales and pre-sale efforts, and overseeing

the implementation of CaPow’s power delivery solutions in customer environments, with full

ownership of PoC processes.

The role requires availability to provide remote technical support and respond to customers

across different time zones, as needed, to support global customers. This availability relates to

responsiveness and support coverage and does not necessarily involve travel.

Qualifications

• At least 3 years of experience in Technical Sales / Presales / Field Application / Technical

Support roles

• Proven on-site track record at customers’ premises abroad

• Experience in sales and customer relationship management

• Proven experience with PoC and presale efforts

• Hardware / Electronics knowledge — a major advantage

• Strong problem-solving and troubleshooting abilities

• Excellent English communication and presentation skills

• Ability to work independently and as part of a team

• Availability to provide remote support across different time zones, when required

• Flexibility to travel for on-site visits

• Bachelor’s degree in Engineering or a related field an advantage