IT Operations Technical Lead

IT Operations Technical Lead

Accountabilities

• Infrastructure Management: Ensure scalability, reliability and security across servers, networks and cloud services
• System Administration: Oversee various IT systems including operating systems
• maintaining optimal performance through proactive upgrades and patches
• Network Management: Optimize network infrastructure, including routers, switches and firewalls ,while monitoring network traffic
• Incident & Problem Management: Lead Tier 3 incident resolution, ensuring timely and effective solutions within SLA guidelines
• Project Implementation: Plan and execute IT OPS projects, delivering strategic technological solutions

Requirements

• At least 4 years of hands on experience in IT windows system administration in large environments (hundreds of servers and thousands of users)
• knowledge and hands on experience with network and security operations. - Advantage
• knowledge and experience with Azure cloud services - Advantage
• Experience in monitoring and operational metrics gathering
• Ability to communicate effectively in English - verbal, written, and visual communication
• Strong problem solver with the ability to thrive in a fast-paced environment and service oriented