Key Account Manager | Semiconductor & Multidisciplinary Manufacturing

For a leading manufacturing company working with major high-tech customers in the semiconductor and opto-mechanical components domains, we are looking for a Key Account Manager to manage strategic customer relationships end-to-end.

Location: Yad Binyamin (near Gedera), Israel

🔧 Key Responsibilities:

• Strategic, long-term management of customer relationships in close collaboration with company leadership
• Continuous improvement of customer service experience
• End-to-end ownership of customer issues, from identification through full resolution
• Identification of additional sales opportunities, including cross-sell and up-sell
• Management of customer product portfolios
• Ownership of approved budgets, including commercial targets and financial tracking
• Risk management across the supply chain and identification of alternative solutions
• Close collaboration with internal departments (Engineering, Manufacturing, Quality, Supply Chain, Procurement, Logistics) to promote and deliver products to customers
• Ongoing customer communication and interaction, tailored to each customer’s needs
• Analysis of customer-related data and preparation of accurate reports and performance metrics
• Matrix management across the entire supply chain

✅ Requirements:

• B.Sc. / Practical Engineer / Academic degree in Industrial Engineering & Management or a relevant field – mandatory
• Proven experience working with senior-level customers, as well as with project managers, procurement, and engineering teams on both the customer and internal sides – mandatory
• At least 2–3 years of experience in a similar role within a manufacturing company in the multidisciplinary assembly and/or semiconductor industry – mandatory
• Proven negotiation experience – mandatory
• Experience in product profitability analysis – mandatory
• Experience reviewing pricing, costing, and preparing customer quotations – mandatory
• Strong technological understanding and hands-on experience with supply chain processes – mandatory
• Fluent Hebrew and English – mandatory
• Experience working with ERP systems – mandatory
• Ability to read and understand technical drawings – an advantage
• Excellent interpersonal skills, strong cross-functional perspective, service-oriented mindset, high energy, and strong ambition

https://careers.topmatch.co.il/dagesh-fk/redmatch-apply/redmatch.apply.html?compPositionID=193263