CRM Expert

CRM Expert (Full-Time)

Location: Har Tuv / Bet Shemesh (In-office)

Ephoca, a leading manufacturer of high-end HVAC systems for luxury hotels and office buildings, is seeking a Zoho CRM Expert to manage and optimize our CRM operations.

We are looking for a Zoho CRM Expert to join our team full-time in our Bet Shemesh office. As a Zoho CRM Expert, you will be responsible for managing, implementing, and optimizing Zoho CRM to ensure smooth business operations and improved customer user experience. The ideal candidate will have a strong understanding of Zoho CRM’s capabilities, excellent technical troubleshooting skills, and the ability to customize the system to meet business needs.

Requirements:

• Oversee the configuration, customization, and maintenance of the Zoho CRM system to ensure its functionality and optimization for sales, customer support, and business operations.
• Train and support employees on using Zoho CRM effectively.
• Work closely with different departments to implement CRM workflows and automations.
• Monitor and ensure system performance, troubleshoot any issues, and escalate when necessary.
• Experience in customizing and maintaining Zoho CRM, including modules, Dashboard reports, and automations.
• Ability to work under pressure, prioritize tasks, and meet deadlines.
• Strong problem-solving skills and a keen eye for detail.
• Excellent communication and interpersonal skills.
• Based in or willing to commute to Har Tuv / Bet Shemesh.
• Experience with APIs and integrating Zoho CRM with other software tools is a plus.

To Apply:

Please send your resume and cover letter to [email protected] with the subject line “Zoho CRM Application.”