Global Strategic Account Manager

Company Description

Transworld Logistics Ltd., based in Israel, is a global logistics provider established in 1932. It is known for offering a wide range of services, including freight forwarding, customs clearing, and integrated supply chain solutions tailored to industries such as manufacturing, pharmaceuticals, high-technology, and retail. As the exclusive partner of Expeditors International in Israel since 1996, Transworld leverages innovative technology to deliver customized and cost-efficient logistics solutions. A proud member of the Israeli Chamber of Commerce, the National Association of Customs Brokers, and the International Air Transport Association (IATA), Transworld is dedicated to helping clients remain competitive by providing superior logistics services.

Role Description

•  End-to-end management of strategic global accounts

•  Leading global customer communications and cross-functional collaboration

•  Customer onboarding, service performance monitoring, and process optimization

•  Ownership of KPIs, business reviews, and performance reporting

•  Management of SOPs, contracts, CRM documentation, and customer governance

Qualifications

• Proven experience in strategic/global account management within logistics or supply chain

•  Strong understanding of freight forwarding and customs operations

•  Experience working with international stakeholders

•  Excellent analytical, communication, and presentation skills

•  Fluent English and Hebrew

• Bachelor’s degree in a relevant field