Customer Success Support- Student Position

About Cemento

Cemento Technologies is a fast-growing SaaS company revolutionizing the way construction projects are managed. Our platform is trusted by thousands of projects across three continents, helping teams streamline operations, ensure compliance, and drive project success.

We’re an Israeli-global startup at the forefront of technology, reshaping how large-scale projects are delivered and managed.

Role Overview

As a Customer Success Support (Student position), you will play a key role in supporting our enterprise customers, troubleshooting technical issues, and working closely with our Product, Development and Project Management teams.

This is an independent and challenging role that combines technology, service, and real impact on customer success – with a clear growth path towards project management and implementation roles.

Key Responsibilities

✅ Provide professional support to large customers, resolving technical issues on an advanced SaaS system

✅ Collaborate daily with Project Managers and work closely with our R&D team

✅ Contribute to process improvement and knowledge sharing across teams

✅ Develop a deep understanding of our product and its value for customers

Requirements

🔹 Industrial Engineering & Management student with at least 3 semesters left – must

🔹 Strong service orientation and excellent communication skills

🔹 High analytical and technical skills

🔹 High-level English – significant advantage

📍 Location: Ramat Gan – Bursa district, walk from Savidor Central train station

✨ Be part of something big!

To apply, please submit your CV only via this link:

👉 https://forms.gle/8h2xbbp3BEyYq9z6A

Applications submitted outside the form will not be accepted. Only suitable candidates will be contacted.