ERP Specialist

We are seeking a highly motivated and experienced Priority System Support Specialist to join our team.

Key Responsibilities:

• Technical Support: Provide end-user technical support for the Priority ERP system across a wide range of standard modules and custom developments.
• User & Permissions Management: Manage user accounts and permissions, including creating new users, defining authorizations, and overseeing access rights within the system.
• Service Call Management: Manage the service call system, including monitoring, prioritizing, and resolving tickets while maintaining a high level of service (SLA).
• User Experience Ownership: Ensure a professional, swift, and high-quality response to all user inquiries.

Requirements:

• Minimum 1 year of experience in supporting the Priority system – A MUST.
• Familiarity with various modules within the Priority system.
• Excellent service and interpersonal skills, with the ability to handle multiple tasks simultaneously and work effectively under pressure.