Presales Digital Solution Engineer

Delivers technical expertise for solution implementation to customers based on digital products and services. Is focused during various phases of the sales process including customer requirements analysis, feature-by-feature demonstrations, benchmarks, competitive positioning, and implementation/execution, generally allocated by project and engineering services. Understands customers’ problems, recommends solutions to meet their needs, and ensures customer satisfaction. Is responsible for demos and for enhancing customers’ experience and satisfaction.

Responsibilities: 

• Acts as the customer voice to influence future product design that meets customer needs.
• Integrates digital products and services (at the system/solutions level) into the customer’s environment. Prepares detailed product specifications for the development and implementation of customer products, applications and/or solutions.
• Ensure the product functions per specifications. Also ensures our system solution platform is functioning properly at the customer site. May be product or technology focused. May deliver customer training classes and consulting related to our application, as well as assist in pre-sales, as part of the tasks.
• Reduces broad concepts and business strategies into structured projects.
• Leads the design/ delivery of integrated multiple technologies solutions; is the key contributor of technical expertise and business/ industry knowledge.
• Solves complex, high impact system/application engineering services problems.

This position is focused on digital solutions for applications and technologies like:

1. Datacom standards like 400G/800G/1.6T, PAM-4, Optical interfaces
2. Computer bus standards like PCI Express, CXL, USB3, USB4, and other 
3. Memory interfacing: LP/DDR/GDDRx 
4. Mobile bus standards: MIPI C/D/M-PHY & UniPro and UFS protocols. 
5. Test equipment: Oscilloscopes, Digital Communication Analyzers, Bit Error Rate Testers, Arbitrary Waveform Generators and others
6. Test automation using test equipment.
7. Understanding the measurement science for digital interfaces like: Signal integrity, jitter measurement, time domain reflectometry, network analysis, optical measurements etc.
8. Cross correlation between measurements and system simulation.

Requirements

• Bachelor’s or master’s Degree in Electrical Engineering.
• Strong understanding of high-speed digital measurement applications.
• Passion for continuous learning in high-speed digital and digital protocol technology.
• 8+ years’ relevant experience in high-speed digital design, product support or applications engineering experience for this role.
• Strong written communication skills. Able to clearly and convincingly express ideas. Compelling and concise communicator. Effective presentation skills in large and small settings.
• Excellent problem-solving skills.
• Self-learning motivated.
• A team player and at the same time an independent person.
• Excellent at self-management of time and tasks.

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