Strategic Account Manager - Cloud & Infrastructure

We are seeking a results-driven Strategic Account Manager (AM) to manage key customer relationships and drive the adoption of our advanced Cloud and Infrastructure solutions. This role is crucial for maximizing customer lifetime value and ensuring the successful adoption of technology solutions within Enterprise and Medium-sized accounts.

This position requires a blend of deep technological understanding, strategic account planning, and expert negotiation skills when engaging with senior executive levels.

• Full Account Ownership: Manage and grow a portfolio of strategic business accounts, focusing on repeat business and expansion opportunities within the Cloud domain.
• Lead the End-to-End Sales Cycle: Drive the sales process for Cloud and Infrastructure solutions, from identifying new needs within existing accounts to opportunity generation and deal closure.
• Strategic Relationship Building: Initiate contact and build long-term relationships with key decision-makers (CIO/CTO/VP IT) within client organizations.
• Consultative Selling: Conduct deep-dive discussions to understand complex business and technological needs, tailoring and proposing accurate solutions (IaaS, SaaS, Managed Services (MSP), Hybrid, etc.).
• Collaborate closely with Pre-Sale, Professional Services, and Support teams to ensure successful project deployment and customer satisfaction.
• Manage Sales Metrics: Maintain an accurate sales forecast (Pipeline) and performance reports for your managed accounts.
• Monitor market trends and evolving Cloud technologies to proactively advise clients.

• 3+ years of experience in Account Management or Sales of complex technology solutions: Infrastructure, Networking, Security, Cyber, Cloud, and Microsoft 365.
• Proven experience managing Medium and Enterprise-level accounts.
• Experience managing a long and complex sales cycle, including proficiency in working with contracts, procurement, legal, and budget processes.
• Excellent communication, presentation, and strategic planning skills with a focus on building long-term customer relationships.
• Proactivity, assertiveness, and strong interpersonal skills essential for navigating complex client environments.
• Familiarity with the Cloud ecosystem – Significant Advantage.
• Experience from an Integration Company or Managed Service Provider (MSP) – Advantage