IT Specialist

About us:

ROOMS by Fattal is a rapidly growing brand offering inspiring shared workspaces with a boutique, luxurious urban hotel atmosphere in the most central locations in Israel.

Our Member Experience include corporate firms, startups, small businesses, talented entrepreneurs, and freelancers located across more than 12 key locations throughout Israel. We've set a new standard for coworking spaces, providing productivity, comfort, inspiration, and unique working relationships for our Member Experience.

About the Opportunity:

Join our amazing team and become part of a dynamic and innovative company in the field of coworking spaces. We are looking for an IT professional who is passionate about technology, problem solving, and providing top-notch IT support in a fast-paced, dynamic environment. If you have a good understanding of IT systems, excellent troubleshooting skills, and enjoy working with communications infrastructure and vendors, this is your opportunity!

Responsibilities:

• IT Support & Troubleshooting: Provide timely tech support, troubleshoot IT and communication issues, and ensure minimal downtime
• System Management: Install and configure systems, printers, and networks, ensuring all software tools function properly.
• Vendor & Supplier Management: Collaborate with suppliers, manage contracts, and oversee IT service agreements.
• Communication Infrastructure: Assist with communication room setups and optimize video conferencing systems.
• Asset Management & Procurement: Manage the procurement and allocation of IT resources, ensuring timely delivery and installation.
• Collaboration: Work with departments to meet tech needs and stay updated on industry trends.

*Dynamic role across multiple coworking spaces

• 1-2 years of experience in IT support or systems management, preferably in an enterprise or service-driven environmen, or a related field.
• Familiarity with IT systems and infrastructure including networks, servers and system software.
• Experience with communication infrastructure, network management and video conferencing systems
• Familiarity with platforms such as User, MONDAY and other productivity tools.
• Strong problem-solving skills and ability to quickly address technical issues
• Excellent communication and interpersonal skills to manage relationships with vendors and internal teams.
• Ability to work under pressure and manage multiple priorities.
• Self-motivated, service-oriented, and highly independent.
• Team player with excellent interpersonal skills.
• Degree in Industrial Engineering and Management – an advantage.

ROOMS is an equal opportunity employer.