Office Manager & Employee Experience Specialist

About DoorLoop

DoorLoop is property management software built for speed and the smart choice for people who take growth seriously. With offices in Miami, New York City, and Tel Aviv, we’re a global company helping property owners and managers move faster, scale smarter, and get real support, real fast.

We’re proudly People First. That’s why we’re a Certified Great Place to Work, recognized by Forbes as one of America’s Best Startup Employers in both 2024 and 2025, and earn top ratings on Glassdoor.

Mission

We’re looking for an energetic, organized, and service-minded Office Manager & Employee Experience Specialist to serve as the heartbeat of our Tel Aviv office. In this role, you will ensure a welcoming and high-functioning workspace, lead culture and employee experience initiatives, and provide outstanding support to employees and guests. You will take ownership of daily office operations, elevate the onsite experience, and bring positive energy into a fast-paced, collaborative environment.

Responsibilities

• Maintain a clean, organized, and fully functioning Tel Aviv office that reflects DoorLoop’s culture.
• Conduct weekly office walk-throughs and proactively address any issues.
• Ensure all meeting rooms and common areas are reset and ready each morning.
• Maintain a positive office atmosphere, including lighting, music, scent, and general vibe.
• Keep snacks, beverages, coffee, and office supplies fully stocked with no shortages.
• Manage all recurring office tasks, including deliveries, maintenance, facilities needs, and equipment.
• Track and complete payments, utilities, and municipal fees on time.
• Maintain accurate inventory and restock proactively.
• Build and manage strong relationships with local vendors and service providers, ensuring timely renewals, invoices, and issue resolution.
• Perform periodic vendor evaluations to ensure high-quality service.
• Plan and execute employee experience activities, including weekly lunches, monthly happy hours, holiday celebrations, and quarterly team-building events.
• Contribute creative ideas to enhance culture, birthdays, holidays, and engagement moments.
• Prepare workstations, welcome kits, and all Day 1 items for new hires.
• Deliver a smooth, warm, and professional onboarding experience together with IT, managers, and the People Team.
• Provide friendly, fast, and professional support for day-to-day employee requests.
• Identify recurring issues and recommend process improvements or office upgrades.
• Manage travel bookings and approvals through Navan for Israel-based employees and visiting guests.
• Collaborate regularly with the Miami and New York Office Managers to ensure alignment and shared best practices across locations.

• 2–4 years of experience in office management, employee experience, hospitality, operations, or a similar service-oriented role.
• Experience in a fast-paced startup or high-growth environment.
• Strong organizational skills with the ability to multitask and prioritize effectively.

Skills & Mindsets

• Highly organized, reliable, and detail-oriented.
• Warm, welcoming, and service-minded with a strong “host mindset.”
• Positive energy and calm under pressure.
• Proactive approach with the ability to anticipate needs before they arise.
• Excellent communication skills, spoken and written.
• Tech-savvy and comfortable with HRIS systems, scheduling tools, and productivity platforms.
• Professional, discreet, and trustworthy with sensitive information.
• A strong sense of ownership, initiative, and accountability.