Application Administrator

Who we are?

Surecomp® is the market-leading provider of digital trade finance solutions for corporates and financial institutions. An industry pioneer for more than thirty-five years, we enable seamless, sustainable trade by breaking down barriers and fostering collaboration. Our award-winning portfolio of cloud and on-premises solutions streamlines the trade finance lifecycle for frictionless transaction processing, enhanced risk mitigation, compliance, decision support, and growth. Underpinned by global offices and an extensive partner network, our prestigious customer footprint spans over eighty countries across the world. For more information visit surecomp.com.

Our Vision and Mission

We believe that Sustainable global trade promotes growth and improves people’s lives. The better the world trades, the better society is. Our Mission is to enable seamless sustainable trade for everyone by removing barriers and facilitating collaboration.

About the Role

We are looking for an Internal Systems Administrator / Applications Specialist to join our Global IT team. This is a hands-on role, responsible for supporting, maintaining, and optimizing key internal business systems such as Jira, Salesforce, NetSuite, and others. The position includes end-to-end administration of business applications, user support, automation enhancements, and system integrations to improve cross-organizational operations.

The role will collaborate with multiple internal stakeholders including HR, Finance, R&D, and Operations to ensure scalable and efficient usage of core platforms.

Location: Kfar Saba, Israel

Reporting to: Internal Information Systems Director

Roles and Responsibilities

• Administer and support internal business systems, including Jira Cloud, Salesforce, NetSuite, and additional tools.
• Manage user roles, permissions, groups, and license utilization.
• Design and maintain workflows, automations, reports, and dashboards.
• Act as Tier 2 support for application-related issues and escalate to vendors as needed.
• Lead system configuration and improvements based on business needs.
• Integrate platforms using APIs or third-party integration tools.
• Document processes and create internal knowledge materials.
• Provide training and guidance to internal users on systems usage.
• Support system rollouts and application onboarding for new tools.

Knowledge and Experience

• Proven experience as a system admin for at least two of the following: Jira, Salesforce, NetSuite.
• Experience managing users, permissions, and system automations.
• Familiarity with API-based integrations or iPaaS platforms (e.g., Zapier, Workato).
• Ability to translate business requirements into system configurations.
• Experience supporting internal teams across global organizations.
• Full professional proficiency in English (written and spoken.

Advantages

• Experience with SQL or BI tools.
• Basic scripting or development experience (e.g., JavaScript, Python).
• Prior experience in IT operations or internal tools support.
• Familiarity with systems such as Bob (HiBob), Confluence, or Microsoft 365.

Skills

• Ability to perform in a global company, in a multi-cultural environment.
• Strong organizational and time management skills.
• Ability to prioritize tasks effectively.
• Strong work ethic, proactive, self-motivated, and results-driven.
• Excellent communication and collaboration skills.
• Proficient in spoken and written English.