Partner Success Manager

About NanoPass Technologies:

NanoPass Technologies Ltd. is a pioneer in intradermal delivery, leveraging its proprietary MicronJet™ platform, the first FDA-cleared true intradermal delivery technology (<1 mm) to transform treatments across both medical and aesthetic fields.  

With over 70 clinical studies, the company is at the forefront of improving vaccines, immunotherapies and drug delivery. Today, NanoPass operates globally in more than 30 countries, partnering with leading pharmaceutical and aesthetic

brands, and continues to set benchmarks for evidence-based, patient-centric delivery solutions. 

Role Overview:

Responsible for managing, supporting, and expanding NanoPass’s global distributor network. The role includes commercial support, business operations, partner enablement, and ensuring strong execution and growth globally.

Required Qualifications:

• 3-5 years of experience in Distributor Management, Partner Management, or Customer Success in a global B2B environment.
• Proven experience working with international distributors/partners – including performance reviews, forecast management, and strategic commercial planning.

• Strong background in business Operations, including:

-Managing sales pipeline and forecasting accuracy

-Structuring annual business plans

-Working and managing CRM and analytics

• Supporting commercial processes and workflows
• Solid understanding of commercial enablement and partner lifecycle management.
• Excellent English verbal & written, with strong presentation and communication skills.
• Strong analytical mindset with the ability to translate data into actionable insights.
• Highly organized, independent, and able to manage multiple partners simultaneously.
• Experience creating and delivering training, onboarding, and enablement for partners.

Advantages:

• Experience in Medical Devices, Aesthetic Medicine, Pharma, or Biotech
• Hands-on experience with CRM platforms

Key Responsibilities:

• Manage ongoing relationships with all distributors/partners: status calls, quarterly business reviews, training, and commercial support.

• Lead Business Operations activities:

-Maintain accurate CRM data and pipeline visibility

-Track revenue performance and quarterly commitments

• Recruit, onboard, and train new distributors/partners
• Build annual business plans with each partner and monitor progress against KPIs and sales targets.
• Collaborate cross-functionally with marketing, RA/QA, and Operations teams to support partner needs.
• Ensure distributors execute agreed-upon marketing, training, and product education activities.