Salesforce System Analyst

About AllCloud

AllCloud is a global professional services company that provides organizations with cloud enablement and transformation tools. As an AWS Premier Consulting Partner and audited MSP, a Salesforce Platinum Partner, and a Snowflake Premier Partner, AllCloud helps clients connect their front and back offices by building a new operating model to harness the benefits of cloud technology, data, and analytics.

Job Summary

AllCloud is looking for a Salesforce System Analyst to join our growing Professional Services Team and to play a key role in designing solutions and translating complex business needs into efficient processes and technical plans. You will lead projects from scratch, manage all project documentation, and work closely with clients to resolve complex issues in a fast-paced environment.

Summary of Key Responsibilities

• Understand customers needs, current workflows, and design implementation plan to address those needs.
• Configure Salesforce platform in client environment as per Statement of Work and implementation plan.
• Communicate the client's needs for the new implementation.
• Work with client Success teams to successfully transition the account from the implementation period to the launch, training, post-launch, and adoption period.
• Lead, define, and prioritize business functional requirements.
• Set and manage deadlines with clients and internal team: assign responsibilities, monitor the progress of projects, create weekly client status reports, and calls

Requirements

• 5+ years of experience as Salesforce System Analyst
• Design solutions, translate business needs into processes and systems and define business requirements into a technical plan.
• Experience in creating and reviewing of all project documentation
• Team player with the ability to self-manage and execute projects from scratch.
• Ability to work with clients to resolve complex issues.
• Comfortable in a fast-paced environment; works well under pressure.
• Strong analytical skills required, including a thorough understanding of how to interpret client business needs and translate them into the application and operational requirements

Why work for us?

Our team inspires progress in each other and in our customers through our relentless pursuit of excellence; you will work with leaders who promote learning and personal development. We offer competitive salaries, bonus incentives, benefits, flexible hours, and mentoring. Apply now to become part of the team.

AllCloud is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.