Learning & Development Manager

About

Candex is a rapidly growing private global B2B fintech company on a mission to reshape the way businesses transact. Our tech-based solution makes purchasing fast and easy for enterprise buyers. Recognized in the ProcureTech 100 for Procurement Innovation, our SaaS Platform and accompanying services completely transform the buying experience for large companies around the globe. Buyers enjoy the simplicity of Candex for their purchases, vendors get paid faster, and procurement teams love the increased control they gain over purchases — Everyone wins!

We serve companies in the Global 2,000 and our existing clients include some of the world’s biggest corporations. We’ve raised over $115M from leading investors including Goldman Sachs, 9Yards Capital, JP Morgan, American Express, Altos, Craft, and NFX. Available in almost 50 countries, Candex is expanding our already robust footprint and is looking for ambitious, fun people to join us on our mission to revolutionize the way businesses engage and pay their suppliers.

The Role

We’re looking for a dynamic and strategic Learning & Development (L&D) Manager to join our growing global team. In this role, you will be the architect of our learning culture designing, delivering, and maintaining programs and resources that empower our people to thrive from day one, and grow throughout their careers. In your role you will be reporting to the Chief People Officer and partner closely with department heads, HR Business Partners, and the Global Head of HR, to create onboarding plans, role-specific training, leadership development initiatives, and skills-based workshops that align with specific roles and business needs.

Responsibilities

• Optimize global, cross-functional orientation and onboarding training
• Work with department heads to create, refine, and continually improve job specific material, onboarding, playbooks, and knowledge bases
• Deliver live trainings and onboarding sessions
• Develop training plans and materials that leverage different mediums and delivery mechanisms to cater to employees in different time zones and with a variety of learning styles
• Help create development plans according to company needs and strategy
• Help create training and workshops to match company needs and strategy
• Drive awareness around training initiatives and resources
• Maintain and keep up to date all training material in the company’s L&D platform
• Monitor and measure training effectiveness, though data-driven reporting, surveys, quizzes, and other mechanisms
• Continually evaluate and update learning content to keep it relevant
  
  

• 5-7 years of progressive experience in Learning & Development, with at least 3 years in a high-growth SaaS or fintech company
• Understanding of “product-led growth” mindset and training needs associated with continuous improvement and software updates
• Proven track record of scaling L&D function (e.g., from a company of less than 100 to 400+) is a plus
• Comfort with modern tech stacks and learning platforms, and the ability to quickly learn new products (like the company’s own tech) and train others on it
• Fluent in English (business level), both verbal and written, is a must
• Proven experience designing and delivering end-to-end onboarding programs, and role-specific learning pathways, covering company-specific technologies and ways of working
• Familiarity with adult learning principles and models (including experience applying the Kirkpatrick model for measuring training effectiveness)
• Hands-on experience managing an LMS or knowledge platform and making content accessible, ideally experience with Trainual or similar tools
• Mastery of asynchronous learning – not just running zoom calls, but creating impactful learning journeys for employees in multiple time zones
• Strong project management skills, able to coordinate monthly global training calendars, manage multiple content streams, and drive cross-functional contributions from department heads and HRBPs
• Solid content production skills (creating decks, scripts, short videos, and quizzes/surveys) and the rigor to keep learning materials up to date
• Data-driven mindset: ability to analyze engagement and effectiveness data, create insights, and iterate on learning programs to improve outcomes
• Strong written and verbal communication skills, attention to detail, and the ability to create clear, engaging learning materials for a global audience
  
  

• We are humble, hungry, intelligent and collaborative. Work alongside teammates who value curiosity, kindness, and shared success.
• Competitive Compensation – Earn a salary and benefits that reflect your skills and impact.
• Parental Leave – Take meaningful time to bond with your growing family.
• Flexible Work Environment – Balance life and work with adaptable schedules.
• Global Team + Mindset – Join a diverse, international team that thinks beyond borders.
• Professional Development – Grow your skills with training and learning sessions.
• Internal Mobility – Explore new global roles and career paths without leaving the company.
• Team Outings – Connect and celebrate with colleagues through regular social events.
  
  

• Be a Stickler for Details - we think about the details when making decisions and ensure we haven’t overlooked anything.
• Debate, Decide, Deliver - Candexers foster a culture of open debate so we can make the right decision.
• Innovate to Simplify - we continuously look for simpler ways to do everything.
• Follow Through, Follow Up - we are always moving the ball forward – when we say we will do something, we do it.
• Attract & Develop the Best - we expect each hire to raise the bar, and once they start, they should continue to develop their skills with the support of leadership.
• Keep an Obsessive Customer Focus - our customers’ satisfaction is our obsession, and we will stop at nothing to make their experience simple & flawless.
• Learn & Be Curious - we foster an environment of continual learning and encourage challenging questions and believe curiosity drives innovation and improvement.
• Act with Integrity & Professionalism - we act with honesty, transparency, and ethical principles – ensuring our actions align with our values.