Sr Manager, QA Engineer - R&D

Overview

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

We seek a highly skilled and experienced QA Team Leader to join our dynamic team at Shift4. In this role, you will lead a team of QA professionals to ensure the quality and reliability of our complex, business-critical online payments applications. You will work hands-on with manual and API testing, troubleshoot and resolve system issues, and participate in all phases of the development process. Enjoy a hybrid work model that combines in-office collaboration with remote work flexibility.

Key Responsibilities

• Lead, mentor, and manage a team of QA engineers.
• Drive high performance and support professional growth.
• Design, document, and execute complex test scenarios.
• Participate in the development process from the design phase.
• Ensure compliance with Agile methodologies and best testing practices.
• Provide regular reports and updates on test progress, defects, and overall system quality.
• Contribute to building and testing a cutting-edge product using the latest technologies.
  
  

• 3-4 years as a manual QA team leader. - A must
• 3 years in manual testing of complex, online, business-critical applications must
• Proficiency with SQL, RDBMS, and Linux. -Must
• Hands-on experience with API testing tools (e.g., Postman, SoapUI, or similar). -A must
• Solid understanding of API concepts, including HTTP methods (GET, POST, PUT, DELETE), status codes, request/response structures, headers, and authentication methods (OAuth, API keys). A must
• Proven ability to read and analyze logs to diagnose system faults. A must
• Strong English communication skills, both written and verbal.
• A solid understanding of the software development lifecycle.
• Experience working in an Agile environment. Big Advantage
• Prior experience in the payment industry. Big Advantage
  
  

• Crafting groundbreaking solutions that enhance user experience.
• Delivering top-tier performance and security.
• Encouraging creative thinking and interdisciplinary collaboration to transform innovative ideas into reality-changing products.