Product Solutions Lead

About Port

Port is an open, flexible internal developer portal designed to streamline everything developers need to know to deliver software more productively and comply with organizational standards.

Every company’s software standards, platform, and developers are unique and Port enables platform engineers to unify and present all of the tools in their platform, so developers can work efficiently with clear guidance along the golden paths established collaboratively with stakeholders like security, SREs, and management.

From onboarding a new developer to setting up a microservice, performing daily operations to monitoring DORA and engineering metrics across the organization, Port is the only developer portal with the total flexibility to handle all our customers’ unique platforms and standards, without the cost and complexity of building from scratch.

About The Role

At Port, we operate in "Solution Pods" - mini-companies dedicated to specific verticals. As a Product Solutions Lead, you will lead one of these pods, working at the intersection of product, marketing, and GTM.

Your job is to turn our platform's flexibility into a concrete, sellable solution. Leading a dedicated cross-functional team, you will take a specific offering from "0 to 1" and operate with high autonomy. You’ll own everything from the technical roadmap to the solution's ultimate growth and business KPIs.

Key Responsibilities

• Lead the Solution Vertical: Own the roadmap, technical definition, and execution for a specific offering (e.g., Engineering Intelligence, Autonomous Incident Resolution), operating autonomously to validate market fit and iterate based on real-world feedback.
• Build the Technical Product: Design and build the "0 to 1" solution experience hands-on, including the architecture, configurations, and live demos that prove value to prospects and customers.
• Drive Market Strategy: Conduct competitive analysis and partner with Product Marketing to define positioning, creating compelling technical content and messaging that resonates with engineering decision-makers.
• Bridge the Product Gap: Translate market needs and solution gaps into structured feedback for the R&D team, ensuring the platform evolves to support your solution’s requirements.
• Enable Commercial Success: Equip sales and success teams with deep technical training and assets, while directly supporting strategic pre-sales and post-sales engagements to drive adoption.
  
  

• 2+ years of experience in a technical customer-facing role (Solution Architecture, Sales Engineering, Technical Success).
• Hands-on experience building and demonstrating technical solutions: you can configure a tool, script a basic integration, and architect a Proof of Concept (POC) that solves a real business problem.
• Proven background in DevOps or Platform Engineering: you understand the modern engineering stack (Kubernetes, CI/CD, Cloud) and the challenges developers face.
• Self-starter mentality with high autonomy: you define the path forward rather than waiting for instructions.
• Ability to translate complex technical concepts into business value and actionable product requirements.
• Excellent technical documentation skills with the ability to create clear, compelling content (implementation guides, demo videos, webinars).
• Creativity in use-case design: Ability to identify a generic platform capability and turn it into a specific, meaningful narrative.