Senior Business Analyst

GlassesUSA.com is a leading direct-to-consumer online retailer of prescription eyewear in the U.S., serving millions of customers through a highly scalable, technology-driven platform. By combining advanced AI capabilities, data-driven decision-making, and full ownership of the eyewear value chain, we deliver a seamless, personalized shopping experience while continuing to grow rapidly in a competitive eCommerce landscape.

The Strategy & Business Intelligence team is seeking a highly analytical, business-driven Senior Business Analyst to play a key role in driving the company’s growth and profitability. This role is central to analyzing, owning, and optimizing end-to-end business processes that directly impact the company’s economic performance and P&L.

The Senior Business Analyst will lead strategic and tactical initiatives across the organization, translating complex data into actionable insights and measurable business outcomes. This role requires strong ownership, independent execution, and close collaboration with cross-functional stakeholders.

Key Responsibilities

• Own and lead end-to-end analytical projects tied to core business processes, with direct impact on revenue growth, cost efficiency, and profitability.
• Analyze business performance across products, channels, and customer segments, and translate insights into clear recommendations for strategic and tactical decision-making.
• Build, maintain, and continuously improve reports, dashboards, and KPIs to support business monitoring and executive decision-making.
• Partner with stakeholders across Strategy, Marketing, Product, Operations, and Finance to drive execution and ensure alignment with business objectives.
• Conduct deep customer analysis, including segmentation, lifetime value, profitability, behavioral trends, and cohort analysis.
• Work with large, complex datasets and develop scalable analytical tools to streamline processes and improve operational efficiency.
• Deliver ad-hoc analyses under tight timelines to support fast-paced business decisions.

Ideal Candidate Profile

• A proactive, hands-on business analyst who takes full ownership of initiatives from problem definition through execution and measurable impact.
• Strong commercial mindset with the ability to connect data insights to P&L drivers, growth levers, and profitability optimization.
• Comfortable operating independently in a fast-growing, dynamic environment, while influencing stakeholders without formal authority.
• Highly analytical, detail-oriented, and driven by turning data into clear actions and results.

Requirements

• Bachelor’s degree in a highly quantitative field (Economics, Statistics, Mathematics, Accounting, or similar) from a leading university - a must.
• Exceptional Excel skills - a must.
• Proven expertise in business analysis - a must.
• Fluent English, written and verbal.
• Strong project ownership skills with the ability to lead initiatives end-to-end with minimal guidance.
• Excellent communication skills and the ability to present insights clearly to both technical and non-technical stakeholders.

Advantages:

• Internship or experience at a Big 4 accounting or consulting firm.
• Experience in eCommerce or an internet-based company.
• Experience working with databases and large datasets, including SQL.
• Experience with business intelligence, analytics, and data visualization tools (Tableau).