Back Office - 5511

Position Description:

We are looking for a motivated and organised individual to support our revenue team.

This role combines Sales Operations- working with the sales team and customers to support the sales process and Marketing Communications (Marcom)-executing marketing initiatives and managing content.

Responsibilities:

Sales Operations:

Sales Cycle Support: Assist Account Managers with the administrative aspects of the sales cycle, from generating price quotations to processing orders and tracking billing status.

Data & Forecasting: Maintain the sales forecast data in the ERP system. Collect inputs from sales managers to ensure up-to-date information.

Reporting & Analysis: Generate weekly and monthly reports on key metrics (Sales vs. Forecast, Backlog status, Revenue per Product).

CRM Maintenance: Serve as the guardian of the CRM data (e.g., HubSpot), ensuring customer details, opportunities, and contacts are entered correctly and kept current.

Process Support: Identify bottlenecks in the daily workflow and suggest improvements to help the sales team work more efficiently.

Marketing Communications (Marcom):

Content Management: Update and maintain marketing collateral (brochures, presentations, one-pagers) to ensure the sales team has the latest tools.

Digital Presence: Manage the company’s social media profiles (primarily LinkedIn), scheduling posts and engaging with the community to increase brand visibility.

Event Coordination: Assist in the logistics and planning of trade shows, webinars, and customer conferences (booking venues, shipping booth equipment, managing attendee lists).

Internal Communication: Help compile and distribute internal newsletters or updates regarding sales wins and product launches.

Website Updates: Assist with updates to the company website (uploading new content, news items, or events).

Position Requirements:

Education: Bachelor’s degree in Business Administration, Marketing, Industrial Engineering, or Economics.

Experience: Minimum 2 years of experience in a Sales Admin or Back Office Operations role

Hands-on experience in Priority ERP.

Analytical Skills: Knowledge and desire to learn various analytical and management tools: CRM, excel, and so on.

Creative Skills: Familiarity with design tools (Canva, , Powerpoint, and so on) or email marketing platforms (Mailchimp, HubSpot) is a strong advantage.

Soft Skills: Excellent organizational skills, ability to multitask between analytical and creative tasks.