PMO - R&D

Description

Personetics is shaping the Cognitive Banking era, harnessing AI to help banks anticipate customer needs, provide actionable insights, and deliver intelligent financial guidance. Our platform continuously analyzes and leverages real-time transactional data, enabling banks to proactively support customers in managing their finances and reaching their goals.

As industry leaders — yes, we really are leaders — we partner with the world’s top financial institutions, empowering over 150 million customers monthly across 35 global markets from offices in New York, London, Singapore, São Paulo, and Tel Aviv.

About The Position

We are seeking an experienced and strategic PMO to drive delivery excellence and operational transformation across the Product and R&D organization.

In this role, you will lead shaping and supporting several ongoing changes — including the transition toward a squad-based structure, the advancement of KPI-driven performance and quality measurement, and the adoption of AI and automation to enhance delivery processes.

The PMO will orchestrate cross-functional initiatives to enhance quality, visibility, and predictability in execution — ensuring the organization operates with agility, transparency, accountability and continuous improvement.

Responsibilities

• Lead cross-organizational processes to improve planning, execution, and tracking efficiency.
• Define and own strategic KPIs to drive quality, velocity, and delivery predictability.
• Implement and evolve tooling and methodologies (e.g., JIRA, dashboards, automation) for visibility and efficiency.
• Play a key role in the transformation toward a squad-based structure, establishing agile frameworks and governance.
• Drive innovation and AI enablement within delivery processes to enhance planning accuracy and decision-making.
• Collaborate with Product, R&D, and management to plan and monitor delivery across multiple product lines.
  
  

• 5-10 years of experience as a PMO or similar within a software or technology organization.
• Process & organizational leadership
• Demonstrated success in defining, implementing, and maintaining KPIs across multiple teams or functions.
• Hands-on experience with organizational transformations, preferably involving Agile adoption or transition to a squad-based structure.
• Strong understanding of the software development lifecycle, including scoping, design, development, integration, and release processes.
• Proficiency with JIRA or equivalent delivery management tools – must.
• Excellent communication, analytical, and leadership skills
• Familiarity with Agile methodologies and experience operating in iterative, fast-paced environments.
• Fluent in English, both written and verbal.
• B.Sc. in Industrial Engineering and Management (or equivalent degree) from a leading university.