Brand & Customer Manager

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description:

Takeda:is an industry-leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything we do. We live our values of Takeda-ism – Integrity, Fairness, Honesty, and Perseverance – and are united by our mission to strive towards Better Health and a Brighter Future for people worldwide through leading innovation in medicine. Here, everyone matters and you will be a vital contributor to our inspiring, bold mission. At Takeda, you will make an impact on people’s lives – including your own.

ACCOUNTABILITIES:

• Create programs and tactics customized to different customer groups including HCPs, patients, patient associations and media
• Development and implementation of promotional materials
• Implement multi-channel solutions including digital, mailings & newsletter, media & PR activities for all customers line with the strategic plan and compliance
• Strategic and tactical lead of Takeda´s congress activities
• Has a strong understanding of the local market and closely monitors environmental changes and competitor activities in order to be able to fine tune planned tactics;
• Achieving the above through effective liaising, networking and working relationships with the Takeda Market Access Team, DD&T Team, Brand Team, Takeda country Medical Department, KAMs, Commercial Excellence and other relevant outsource agencies;
• Developing and maintaining strong, effective and constructive team relationships (Agency, Specialists and their associations, Advisory groups) and KOL networks by taking a leadership role in the communication and liaison between all pertinent external customers;
• Identifying and raising relevant issues, and proposing potential solutions, through the appropriate internal and external channels;
• Achieving best-in-class customer focus with significant dedicated time for regular interactions with customers
• Implementation of multi-channel innovative communication approaches to customers
• Utilizing new market research approaches with business partners to assess business risks and opportunities.
• Proactively identifying brand opportunities and issues that require analysis of Business Information to create new approaches or new market opportunities.
• Develop short- and long-term forecasts based on deep domain expertise, identifying risks, opportunities, and the impact of internal and external market trends.
  
  

• Strong strategic and analytical thinking abilities, with a proven ability to interpret market trends, assess competitive environments, and translate insights into actionable plans.
• Demonstrated experience in multi-channel marketing, including digital platforms, communications, and customer engagement strategies.
• Excellent project management and organizational skills, with the capacity to manage multiple priorities and deliver results within established timelines.
• High level of business acumen, with the ability to identify risks, opportunities, and innovative approaches to brand management and product positioning.
• Outstanding interpersonal and communication skills, capable of building effective relationships across internal teams, external stakeholders, agencies, and key opinion leaders (KOLs).
• Proactive problem-solving skills, with the ability to identify issues and propose effective solutions through appropriate channels.
• Customer-centric mindset, with a commitment to achieving best-in-class customer focus and engagement.
• Championing a growth mindset, consistently seek learning opportunities and embrace challenges
• Fluency in English required;