Credit Management Specialist

Credit Control Specialist

Department: Finance

Direct Reporting Line: Manager Credit Management an

GSMS Grade: P1

Number of Personnel Managed: 0

Purpose & Overall Relevance For The Organization

Credit Control is a key and highly trusted role in the organization, he ensures the Implementation of the internal controls and safeguarding the business process in a risk-free environment in terms of receivables management, cash collection, and trade investment.

Key Responsibilities

Credit & Risk Management

• Manage credit block and release processes in SAP.
• Implement and monitor credit limits according to the authorization matrix and global credit policy.
• Validate customers in accordance with global policy and ensure correct creation in SAP.
• Review and post financial credit notes.
• Ensure adherence to credit terms and credit facilities.
• Perform monthly review of accounts receivable allowance and ensure compliance with GFM policy.
• Prepare monthly bad debt provisions and manage legal follow-up for bad debt cases.
  
  

• Reconciliation of the AR balances with the customers
• Clear posted payments against invoices in SAP.
• Follow up closely with customers on due dates and send recurrent payment reminders to delinquent accounts.
• Prepare customer statements of account and end-of-season return provisions.
  
  

• Align with the sales team on disputed payments and provide financial recommendations in line with global policies.
• Collaborate with customer service to ensure business continuity and follow up on export documentation.
• Coordinate with the legal department on overdue and escalated accounts.
• Follow-up with sales on contracts and trade term signatures.
• Support internal and external auditors during financial and operational audits.
• Manage customer master data in SAP and ensure timely upload and monitoring of trade terms.
  
  

• Strong team player with excellent collaboration skills.
• Broad perspective with the ability to understand end-to-end business processes.
• Proactive mindset with the ability to initiate and drive process improvements.
• High level of service orientation and strong interpersonal skills.
• Strong organizational skills and ability to meet deadlines.
• Analytical thinking and forecasting capabilities.
• Solution-oriented with a proactive approach to challenges
• Analytical & Forecasting skills.
• Respect the deadline.
  
  

• A university degree in Business, Finance, Accounting, or Audit is preferred and considered an advantage.
• Functional: > 3 - 4 years’ experience.
• Industry: ideally apparel/fashion/shoes or FMCG.
  
  

• Outlook: Good
• Excel: Advanced
• PowerPoint: Good
• SAP: Advanced