Renewal Manager

Why Join Us?

As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative and innovative people.

At Check Point, our employees are redefining the security landscape by meeting our customers’ real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base.

If you want to make the world a safer place – you belong with us.

Key Responsibilities

• Manage the full renewal lifecycle for MDR, Managed Services, and Professional Services, ensuring high on-time renewal rates and predictable forecasting.
• Maintain strong customer relationships, conducting proactive outreach to ensure satisfaction, address service gaps, and reinforce value delivered through ongoing services.
• Identify expansion and upgrade opportunities (e.g., MDR → MXDR, add-on professional services, assessments), collaborating closely with Sales and Customer Success.
• Prepare renewal proposals and negotiate terms, handling objections while maintaining pricing integrity, discount guidelines, and required internal approvals.
• Ensure accurate CRM and pipeline management, keeping renewal data, timelines, and risk indicators up to date.
• Work cross-functionally with Service Delivery, Finance, Legal, and Product to ensure smooth execution, customer alignment, and issue resolution.
• Analyze customer usage and renewal trends to reduce churn, improve retention, and support continuous improvement of service offerings.
  
  

• 5-8+ years of experience in renewals, account management, inside sales, or customer success; cybersecurity or SaaS experience strongly preferred.
• Advantage - Understanding of cybersecurity services, especially MDR/SOC operations, managed services, and professional services delivery models.
• Proven ability to negotiate contracts, manage renewal pipelines, and communicate value to both technical and business stakeholders.
• Strong analytical and organizational skills, with the ability to manage multiple renewal cycles simultaneously and accurately forecast outcomes.
• Customer-focused mindset, with strong relationship-building skills, commercial acumen, and the ability to influence customer decision-making.
• Adaptable and collaborative, thriving in a fast-paced environment with multiple stakeholders.