Planer naročanja (m/ž/d) / Scheduling manager (m/f/d)

Summary

Primarna lokacija: Ljubljana, Slovenija

Druga lokacija: Varšava, Poljska

Pridružite se nam kot Planer naročanja (m/ž/d) in prevzemite ključno vlogo pri zagotavljanju nemotenega pretoka izdelkov in operativne odličnosti. Na tem delovnem mestu boste delovali kot zaupanja vreden partner med strankami, dobavitelji in večfunkcijskimi ekipami ter skrbeli za nemoteno izvedbo. Vaše strokovno znanje bo zagotavljalo natančno nastavitev sistemov, pravočasne preglede povpraševanja ter skladnost z regulativnimi standardi. To je vaša priložnost, da vplivate na optimizacijo procesov, spodbujate sodelovanje ter zagotavljate kakovost in stroškovno učinkovitost

Primary Location: Ljubljana, Slovenia

Other Locations: Warsaw, Poland

Join us as a Scheduling Manager (m/f/d) and play a pivotal role in ensuring seamless product flow and operational excellence. In this position, you’ll act as a trusted partner between customers, suppliers, and cross-functional teams, driving smooth transactional execution. Your expertise will guarantee accurate system set-up, timely demand reviews, and compliance with regulatory standards. This is your opportunity to make an impact by optimizing processes, fostering collaboration, and delivering quality and cost efficiency.

About The Role

Vaše ključne odgovornosti:

• Spremljanje in vzdrževanje natančnih sistemskih transakcij za upravljanje naročil in zagotavljanje vseh pomembnih dokumentov in odobritev, ki so potrebni za stalen pretok izdelkov.
• Zagotavljanje pravočasne razpoložljivosti dokumentacije in odobritev za nemoten pretok izdelkov.
• Usmerjanje strank glede vračil, odpisov, popustov ter dobropisov/bremenopisov v skladu s SOP.
• Izvajanje sistemskih rezervacij za vračila in izdaja dobropisov v finančnih rokih.
• Določanje prednostnih fizičnih dobav v sodelovanju z logističnimi strokovnjaki za izpolnitev poslovnih potreb.
• Delovanje kot eskalacijska točka za dodeljene stranke ter hitro reševanje sistemskih težav.
• Spodbujanje proaktivne komunikacije s strankami, dobavitelji in internimi ekipami za zagotavljanje visoke ravni storitev.
  
  

Vaš Doprinos k Delovnem Mestu

• Univerzitetna izobrazba naravoslovne ali družboslovne smeri.
• Tekoče znanje angleškega jezika.
• Najmanj 3 leta relevantnih izkušenj na področju oskrbovalne verige.
• Odlično poznavanje ERP sistemov in upravljanja glavnih podatkov.
• Izjemne komunikacijske sposobnosti in sposobnost upravljanja deležnikov.
• Zmožnost določanja prioritet in reševanja težav v časovnih omejitvah.
  
  

Z izbranim kandidatom bomo sklenili delovno razmerje za določen čas s poskusno dobo 6 mesecev. Prijavo oddajte z življenjepisom v angleškem jeziku.

Predani smo raznolikosti in vključenosti: Novartis si prizadeva ustvariti izjemno, vključujoče delovno okolje in oblikovanje raznolikih timov, saj ti predstavljajo naše bolnike in skupnosti, ki jih oskrbujemo.

Ugodnosti in nagrajevanje: Konkurenčen plačni paket, letni bonus, fleksibilen način dela z možnostjo prilagajanja urnika in delom od doma, pokojninska shema, shema nagrajevanja in priznanja dosežkov, razširjeni program promocije zdravja na področju telesnega, duševnega in fizičnega počutja (iniciativa Polni življenja), številne priložnosti za učenje in razvoj.

Dostop in prilagoditve: V Novartisu si prizadevamo k vključenosti oseb z invalidnostjo in zagotavljanju ustreznih prilagoditev delovnega okolja posameznikom z omejitvami. V kolikor zaradi bolezni ali invalidnosti potrebujete ustrezne prilagoditve v kateremkoli delu selekcijskega procesa oziroma potrebujete prilagoditve pri izvajanju osnovnih nalog na delovnem mestu, nam pišite na naslov diversity.inclusion_slo@novartis.com in navedite, kakšne prilagoditve potrebujete ter vaše kontaktne podatke. Prosimo, vključite tudi podatek o številki razpisa, na katerega se prijavljate.

Key Responsibilities

• Monitoring and maintaining accurate system transactions for order management and ensuring the availability of all essential documents and approvals required for continuous product flow.
• Ensure timely availability of documentation and approvals for uninterrupted product flow.
• Guide customers on returns, write-offs, rebates, and credit/debit notes per SOPs.
• Perform system bookings for returns and issue credit notes within financial timelines.
• Prioritize physical deliveries in collaboration with logistics experts to meet business needs.
• Act as escalation point for assigned customers, driving swift resolution of system issues.
• Foster proactive communication with customers, suppliers, and internal teams to ensure high service levels.
  
  

Essential Requirements

• University degree in Natural or Social sciences.
• Fluent in English.
• Minimum 3 years of relevant experience in Supply Chain.
• Strong knowledge of ERP systems and master data management.
• Excellent communication and stakeholder management skills.
• Ability to prioritize tasks and resolve issues under time constraints.
  
  

We offer temporary employment with 6 months of probation period. Submit your application with the CV in English language.

Benefits and Rewards: Competitive salary, Annual bonus, Flexible working schedule, tailored to your needs, possibility to work from home, Pension scheme, Employee Recognition Scheme, Expanded program for the promotion of health in the field of physical, mental and social well-being (Well-being), Unlimited learning and development opportunities.

Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Accessibility and accommodation: Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversity.inclusion_slo@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards