Operations Manager

About Us

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

See what life is about at BCD M&E at bcdme.com/careers

About The Role

Join our vibrant team as an Operations Manager, where you will lead a fantastic group of professionals dedicated to excellence! You’ll be at the forefront of enhancing service quality and building strong relationships with our key clients. Think of it as your chance to shape operational strategies and make a real impact. Ready to dive in and challenge the status quo?

You're Good At

• Inspiring and leading a team to reach their full potential
• Managing multiple priorities with a calm and collected approach
• Solving problems creatively under pressure
• Leveraging tools like Cvent and Microsoft Office Suite for seamless operations
• Communicating brilliantly, whether in writing or during public presentations
  
  

You Might Also Have

• Previous managerial experience that showcases your leadership skills
• Strong organizational skills for coordinating various resources
• Adaptability to thrive in a fast-paced, changing environment
• A knack for conducting performance reviews and providing constructive feedback
• Up to 20% travel flexibility, just to keep things exciting!
  
  

You Should Know

• This role is virtual
• This role may require travel (up to six times a year)
  
  

Excited to make a difference? We can’t wait to see your application and start this journey together!

THE PERKS

Flexible Working

We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow

Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice

We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move

The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.

We’ve got you covered

Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We’re positive. You’ll love it.

It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Operations Manager is between $75,000 - $90,000. The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.