Business Operations Specialist

As a Business Operations Specialist, you will play a crucial role in overseeing backend processes, ensuring seamless operations, optimizing efficiency, and managing the pre-sales business analyst activities.

Your responsibilities will encompass monitoring scans, building monitoring dashboards, data synchronization between internal systems, overseeing account creations, and supporting the coordination of pre-sales activities related to account creation and readiness.

You must deeply be immersed in technologies, and have a high sense of ownership, driven to continuously improve processes, and possess exceptional prioritization skills.

You will be working at a fast-paced startup, servicing global enterprise clients worldwide and enjoying a diverse, dynamic culture, building next generation cyber security technology.

Requirements:

· 3+ years in a technical role

· Strong analytical and problem-solving skills.

· High sense of ownership and accountability.

· Proficiency in building monitoring dashboards using SaaS tools.

· Detail-oriented with a commitment to accuracy.

· Ability to work independently and as part of a team

· Knowledge in Salesforce, Jira, Elastic/ Kibana Dashboard

· Knowledge in SaaS integration and automation tools – an advantage.

· Basic scripting knowledge, particularly in Python - an advantage.

· Previous startup experience – an advantage

· Fluent Professional Hebrew and English.

Responsibilities:

· Monitor and manage backend processes to ensure they run smoothly and without issues.

· Develop and build monitoring dashboards to track key performance indicators (KPIs) and ensure real-time visibility into system performance.

· Analyze data trends and provide insights to improve overall operational efficiency.

· Oversee and manage data synchronization between different internal systems.

· Collaborate with cross-functional teams to ensure seamless data flow and integrity.

· Manage the process of account creations, ensuring accuracy, and compliance with company policies.

· Identify opportunities for process improvements and implement solutions to enhance overall efficiency.

· Maintain comprehensive documentation of backend processes, monitoring protocols, data synchronization procedures, and account creation

processes.