Sales Operations Specialist – Strategic Customers

Sales Operations Specialist – Strategic Customers (Ra’anana)

Full-time | On-site | Ra’anana, Israel

A rapidly growing international company in the FMCG and beauty distribution sector is looking for a Sales Operations Specialist to join its headquarters in Ra’anana. The role is ideal for someone who thrives in a dynamic, global environment and enjoys driving operational excellence across teams.

About the Role

You will manage the full sales order lifecycle—from order entry through fulfillment and post-sales coordination—ensuring accuracy, smooth communication, and a high-quality customer experience. As a central link between Sales, Customer Service, Operations, and Finance, you will streamline processes, optimize CRM workflows, and deliver data-driven insights to support strategic decision-making.

Key Responsibilities

• Receive, validate, and enter customer orders into the CRM system
• Verify pricing, quantities, delivery terms, and compliance
• Collaborate with sales teams to resolve discrepancies
• Manage returns, credit notes, and order-related transactions
• Maintain and update customer data and CRM workflows
• Generate reports, dashboards, and performance analytics
• Support product launches, promotions, and cross-functional projects
• Ensure ongoing coordination and clear communication across teams

Requirements

• 2+ years of experience in Sales Operations – required
• Hands-on CRM experience – required
• Strong Excel and data analysis skills – required
• Fluent English – required
• Background in FMCG or beauty distribution – strong advantage
• Bachelor’s degree in Business, Industrial Engineering, or related fields – advantage
• Highly detail-oriented, organized, proactive
• Excellent interpersonal and cross-team communication skills
• Additional European languages – advantage

What We Offer

• A fast-paced, entrepreneurial environment
• Direct collaboration with senior leadership
• Real influence on structure, processes, and organizational growth
• Great office atmosphere in Ra’anana

If you’re passionate about operational excellence and want to take part in a growing global organization — we’d love to meet you.