People Experience & Operations Manager

If you're into online shopping (who isn't these days?), chances are you've crossed paths with Yotpo. We're all about eCommerce retention—helping brands of every size turn one-time shoppers into lifelong customers.

Think loyalty programs and reviews—it's what we do best. Plus, we've got more tricks up our sleeve.

With teams spread across the globe—from the US and Canada to the UK, Israel, Bulgaria, and Australia—we're growing fast. Our main mission? Delivering cutting-edge technology that sets new standards in the industry.

Sounds exciting? Then read on, because we’re looking for curious professional talents to be a part of building the future of the e-commerce industry.

As a member of our People team in Israel, you’ll play a key role in creating a workplace where employees feel connected, supported, and empowered. This standalone role will lead all aspects of the workplace and employee experience for our Tel Aviv office, serving as a culture carrier and operational driver across the organization.

Key Responsibilities:

• Lead all aspects of office operations at the TLV site- leading facilities and vendor management, overseeing supplies, refreshments and workplace standards, and ensuring a seamless, high-quality experience in the office every day.
• Drive employee engagement initiatives that build culture, foster belonging, and reinforce Yotpo’s values- including events, recognition programs, and wellness activities
• Act as the point of contact for all people-related needs, partnering with cross-functional teams and managers to deliver seamless support and services
• Translate employee feedback into action, proactively identifying opportunities to improve the employee experience.
• Manage and optimize workplace budgets and processes, ensuring efficiency, quality, and alignment with company goals
• Support executive leadership by managing complex calendars, scheduling, and coordinating cross-functional priorities.
  
  

• 3+ years of experience in office management, employee experience, or workplace operations, preferably in a fast-paced, tech or global environment
• Strong operational and organizational skills- able to multitask, prioritize, and execute with precision
• Excellent interpersonal and communication skills- comfortable engaging with employees at all levels, from entry-level to executive
• Hands-on experience managing logistics across areas such as complex calendars, facilities, supplies, food, events, and vendor relationships
• Budget management skills with a focus on process improvement and cost-effectiveness
• Fluent in Hebrew and English, with the ability to communicate clearly and confidently in both languages
  
  

• Creative approach to employee experience—bringing fresh ideas for engagement, events, and workplace culture
• Awareness of workplace trends in well-being, hybrid work, DEI, and organizational culture
• Experience working in a global or multicultural environment
• Familiarity with workplace tools and systems, such as budget tracking software, facilities platforms, or employee feedback tools