Business Analyst

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Role summary

Payoneer is seeking a Business Analyst to support our Customer Acquisition domain focusing on sales and high touch motion. The ideal candidate will possess a robust analytical mindset, experience in data analysis, and a proven ability to derive actionable insights from complex datasets. This role is pivotal in influencing our customer acquisition strategies and enhancing business performance through deep, data-driven analysis.

What you’ll do

Data Analysis: Conduct in-depth analysis of top of funnel data and sales performance to uncover trends, patterns, and opportunities. Translate these findings into actionable business insights and strategic recommendations for senior management.

Reporting: Develop, refine, and maintain advanced Sales and MKT dashboards, reports, and visualizations to monitor key performance indicators (KPIs) such as productivity, utilization, new revenue, customer acquisition costs, and return on investment (ROI).

Insights Generation: Deliver comprehensive, data-driven insights to optimize customer acquisition strategies. Analyze pipeline performance, conversion trends, and channel effectiveness to identify growth opportunities. Provide predictive models and scenario analyses to guide strategic decisions, improve ROI, and accelerate acquisition velocity

Collaboration: Partner with cross-functional teams, including marketing, data, sales, finance, and operations, to understand their data needs and deliver tailored analytical support for various initiatives.

Support: Offer high-level analytical support for strategic projects on the acquisition domain, including customer segmentation, customer journey mapping, and performance optimization.

Who you are

Education: Bachelor’s degree in business, Economics, Statistics, Computer Science, Industrial Engineering, or a related field. A master's degree is a plus.

Experience: Minimum of 2 years of experience in business intelligence, data analysis, or a related field, with a strong preference for candidates with a background in Sales analytics/Funnel analytics/ Business analytics.

Technical Skills: Practical experience with writing SQL queries for large datasets, strong proficiency with BI tools such as Tableau, Power BI, or Looker, and familiarity with Salesforce environment is considered an advantage.

Analytical Skills: Possesses advanced analytical and problem-solving capabilities, with demonstrated proficiency in interpreting complex datasets to inform strategic decisions. Shows dedication to integrating emerging technologies and AI-driven approaches to optimize workflow efficiency.

Communication: Excellent communication and presentation skills in an English-speaking environment, with the proven ability to clearly explain complex analytical concepts to non-technical stakeholders.

The Payoneer Ways of Working

Act as our customer’s partner on the inside

Learning what they need and creating what will help them go further.

Do it. Own it.

Being fearlessly accountable in everything we do.

Continuously improve

Always striving for a higher standard than our last.

Build Each Other Up

Helping each other grow, as professionals and people.

If this sounds like a business, a community, and a mission you want to be part of, apply today.

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.