Senior Solution Engineer

Justt helps many of the world’s largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers chargeback operations at scale, automating disputes end to end, recovering revenue that would otherwise be lost, and removing a major operational burden from finance, risk, and operations teams across multiple regions and verticals.

We’re a global company with teams across markets, and disciplines, working closely with leading players in the payments ecosystem. Our culture is built on clear thinking, collaboration, and a strong sense of ownership. At Justt, you’ll partner with product, engineering, data, success and go-to-market teams to build technology that sits at the core of modern payments, and has a direct, measurable impact on the bottom line for some of the biggest companies in the world.

The Opportunity

We're seeking a strategic Partnerships Solutions Engineer to join our growing team. This role covers the full solution engineering lifecycle - from pre-sales design and co-creating complex partner solutions to hands-on technical implementation and project leadership. You'll be central to that mission - owning critical engagements and ensuring every interaction reflects our commitment to precision, professionalism, and real business impact.

If you're ready to make a significant impact at a scaling B2B Fintech and thrive in high-ownership environments, let's talk.

What You'll Do:

Pre-Sales & Solution Design

• Partner with our VP of Partnerships to understand technical requirements and provide expert guidance throughout the sales cycle
• Lead product demonstrations and technical workshops that showcase how Justt solves real partner challenges
• Design and present tailored solutions that address specific partner objectives and use cases

Implementation & Onboarding

• Own the technical implementation of Justt's platform for new partners and enterprise clients
• Ensure smooth integrations with existing systems and infrastructure
• Deliver training and ongoing support to help partners maximize the value of our solutions
• Troubleshoot and resolve technical challenges during onboarding and beyond

Cross-Functional Leadership

• Collaborate with Product, Engineering, Operations, and Customer Support to deliver exceptional partner experiences
• Create technical documentation, integration guides, and enablement materials
• Develop scopes of work and manage their execution from kickoff to completion

Requirements :

• Proven experience - 5+ years in B2B enterprise solution engineering, pre-sales, or technical implementation, with a track record of driving successful client outcomes
• Technical expertise - Strong understanding of AI-powered solutions, payment processing systems, and their applications in fraud prevention, chargeback management, and dispute resolution
• Integration capabilities - Hands-on experience with APIs, data mapping, and system integrations
• Industry knowledge - Domain expertise in Fintech, Payments, or Fraud prevention
• Language proficiency - Native English speaker; additional languages are an advantage
• Strategic problem-solving - Ability to analyze complex client challenges and develop effective, scalable solutions
• Communication - Skilled at presenting technical concepts clearly to both technical and business stakeholders at all levels
• Adaptability - Comfortable managing multiple projects simultaneously in a fast-paced, evolving environment
• Collaborative mindset - Strong team player who values transparency, direct communication, and building trusted client relationships