Data Center Technician-3rd Shift

What You’ll Do

• Handle end-to-end trouble tickets, including troubleshooting and resolution.
• Prioritize multiple tasks and tickets to balance customer and internal needs.
• Support daily operations of the data center, including provisioning, cabling, and maintenance.
• Configure and install network and server equipment for customers and internal teams.
• Apply light scripting and command-line operations in Linux and Windows environments to support provisioning, diagnostics, and automation.
• Work independently or collaboratively at Summit’s data center facilities, making sound judgments on when to escalate issues.
• Stay engaged with Summit internal communications and company-wide announcements.
• Perform additional data center-related duties as needed.
  
  

What You’ll Deliver

• Clear, effective communication with on-site personnel, remote customers, and vendors.
• High-quality execution of hardware installations, upgrades, and decommissions (servers, network devices, racks).
• Accurate and timely responses to tickets, upholding Summit’s standards for remote hands support.
• Organized and up-to-date documentation of systems, configurations, and procedures.
• A clean, well-maintained, and compliant colocation environment.
  
  

You’ll Thrive In This Role If You

• Bring strong troubleshooting and fault isolation experience, with the ability to decide the best path forward under pressure.
• Are comfortable balancing multiple priorities using a ticketing system while keeping a customer-first mindset.
• Have at least 2 years of experience in a data center or technical support environment.
• Understand common Linux distributions (Ubuntu Server LTS, Alma, Rocky) and Microsoft Windows Server (2019–2025).
• Can perform basic scripting and terminal operations to streamline configuration and troubleshooting.
• Communicate clearly and effectively, both verbally and in writing.
• Have the flexibility to work on a designated shift, with occasional adjustments for 24/7/365 coverage.
• Can lift up to 75 lbs., work on ladders, and safely operate hand/power tools.
  
  

Knowledge and Skills: 

• Proficient in Microsoft Office Suite, Slack, and standard IT ticketing platforms. 
• Familiar with enterprise-grade data center hardware, including Dell PowerEdge servers and Juniper networking equipment. 
• Capable of performing physical installation, maintenance, and troubleshooting of x86-64 server hardware and related components. 
• Knowledgeable in structured cabling practices, including cable termination and testing in accordance with TIA/EIA standards. 
• Experienced in operating, configuring, and troubleshooting Linux and Windows environments, including network connectivity and system performance. 
• Skilled in basic scripting and command-line operations across Linux and Windows platforms for automation and diagnostics. 
• Solid understanding of networking fundamentals and internet protocols, including the OSI model, TCP/IP, CIDR notation, and SNMP. 
  
  

Intermediate Understanding of Networking and Internet Protocols: 

• Hands-on experience with Ethernet switches and associated fiber optic and copper cabling for network connectivity and infrastructure support. 
• Familiar with network multiplexing concepts, including DWDM for high-capacity data transmission over fiber. 
• Proficient in IP addressing (CIDR/network masking) and basic DNS troubleshooting, including BIND configuration. 
  
  

At Summit, our culture and core values are important to us. As a diverse team of passionate pathfinders, we deliver on the promise of technology. If this sparks your interest, we'd love to chat with you!

• Empower our people
• Constant elevation
• Customer first
• Focus on outcomes
• Embrace curiosity
  
  

Summit offers a total rewards package designed to support you at work, at home, and everywhere in between. Here's a quick look at some of what's included. Your recruiter will walk you through all the details, and a few extras we didn't list here.

• Flexible Time Off (yes, really)
• Health, Dental, and Vision Insurance — with HSA/HRA options
• 401(k) with 4% employer match
• Life Insurance and Long-Term Disability coverage
• Free employee colocation and cloud account
• A fun, casual work environment where you can be yourself
  
  

Compensation: The salary range for this role is $22.50 - $30.00 per hour depending on your skills, dependent on your experience, skills, and location. We aim to make offers that feel fair, forward-looking, and reflective of what you bring to the table — and where you want to grow.

Internal candidates may see a different compensation package based on their current role, pay history, and progression at Summit. Same thoughtful approach, just with a bit more context.

Summit is committed to a diverse and inclusive workplace. Summit is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

As part of this commitment, Summit will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [email protected].