CRM Associate

Optimove is a global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world's most exciting brands, such as Sephora, Staples, and Entain, who love our thought-provoking combination of art and science. With a strong product, a proven business, and the DNA of a vibrant, fast-growing startup, we're on the cusp of our next growth spurt. It's the perfect time to join our team of ~500 thinkers and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career with Optimove is basically guaranteed.

We are currently looking for a creative, ambitious, go-getter who thrives in a collaborative environment surrounded by supportive and equally smart team members. This role allows you to be exposed to various CRM teams and work as an essential part of them. If you have a passion for understanding what drives consumers' behavior, technical capabilities and are a fast learner this job is for you! This role requires analytical capabilities coupled with a business understanding, technical and interpersonal skills. This position is one which brings with it an excellent opportunity to be exposed to a variety of business verticals and grow within a dynamic, challenging, and fast-paced environment.

Responsibilities:

• Ongoing communication with client.
• Develop, plan, execute and optimize customer behavior-based CRM campaigns.
• Be in charge and create customer touchpoints via email, SMS, and push notifications, retargeting to meet business goals.
• Onboard clients to Optimove's proprietary email services provider - Provide training, best practices, and advice.
• Operation of various systems - for campaign execution and monitoring.
• Interpret data, analyze results to improve ROI performance.
• Surface data-driven insights and an iterative testing approach to optimize campaigns, content, and segmentation.
  
  

• Excellent communication skills, written and spoken, fluent English.
• Independent with effective organization and time management skills, and the ability to manage multiple tasks.
• Fast learner.
• Analytical and process-oriented mindset with unparalleled attention to detail.
• Comfortable operating independently in a fast-paced environment; must be adaptable and willing to take on additional responsibilities as necessary.
• Team player with self-learning and problem-solving abilities.
• Excel proficiency.
• Photoshop experience preferred.
• Basic HTML understanding preferred.