Account Managment Team Lead

About Artlist:

We are bringing together the beauty from the work of artists with the inspiration from content creators that touch billions of people. We are recognized by the top brands in the world for having the highest quality digital assets for music, sound effects, stock footage and video templates by top artists and sound engineers. Our platform has disrupted the complex licensing model of digital assets to make it simple, resulting in increased reach for the work of the artists and confidence for the content creators and their respective companies. If you think this is exciting, just wait to learn what we are doing with AI to bring a better human experience centered on the work of both the artists and the content creators using their work!

We are experiencing unprecedented growth and looking to hire a Manager, Creative Success Team, EMEA & APAC. This is a leadership role for someone who loves working with people, understands the commercial side of creative partnerships, and knows how to drive growth strategies. You’ll be responsible for developing your team, shaping client strategy, and making sure we meet and exceed our business goals.

We would like you to Apply If :

• Have a passion for being an artist or creator OR proven record in strategic sales
• Proven record in building great teams
• Are excited to attract, recruit, develop and retain world-class talent
• Feel a deep sense of ownership, accountability, pride, and passion for your work
• Experience selling to marketing executives, social media strategists and marketing/branding agencies is a big plus
• A great sense of humor – we do not take ourselves too seriously
  
  

• Lead, coach, and support a team of Creative Success Managers who manage a portfolio of enterprise clients.
• Own the team’s commercial targets, including renewals and upsells, and help the team reach and surpass them.
• Provide guidance on both strategic and creative opportunities.
• Build a culture of accountability, curiosity, and collaboration within the team.
• Create and refine internal workflows, that make our operations more efficient and our client experiences stronger.
• Partner with Sales, Legal, Product, Marketing, Enablement and Finance to ensure smooth alignment across all stages of the client journey.
• Lead strategic initiatives that strengthen client relationships and expand Artlist’s presence across key accounts.
  
  

• Bachelor’s degree or equivalent experience
• 3+ years of experience in B2B SaaS account management, customer success, or creative partnerships.
• 3+ years of experience managing or leading a client-facing team.
• Proven record of meeting retention and upsell goals in a commercial environment.
• Strong communication skills and the ability to build relationships with senior creative, marketing, and procurement stakeholders.
• Confident in negotiation, forecasting, and managing contracts.
• Strategic mindset with the ability to connect creative use cases to measurable business results.
• Hands-on leader who leads by example and knows how to motivate a team.
• Comfortable working with platforms like Salesforce and Monday.com.
• Native-level English.