Cyber Security Customer Success Manager

BrandShield is growing and looking for a Cyber Security Customer Success Manager to join our talented team!

As a Cyber Security Customer Success Manager, you will:

• Recognize and research online attacks, analyzing attack patterns to fortify defense strategies.
• Monitor alerts and detections, ensuring proactive measures against emerging threats.
• Work closely with prominent global security teams representing major organizations worldwide.
• Generate insightful statistics and management data, contributing to sales and marketing endeavors.
• Collaborate closely with clients to understand their unique security needs and provide tailored solutions.
• Drive initiatives to continually enhance threat detection methodologies and proactive security measures.
• Act as a bridge between client expectations and internal strategies, ensuring seamless alignment and value delivery.
• Proactively identify opportunities for innovation and improvement in security protocols, driving the evolution of our protective measures

Requirements

• Bachelor's degree in an Information Security-related field or equivalent experience.
• Profound knowledge of cybersecurity threats and a demonstrated ability to think creatively, offering out-of-the-box solutions.
• Strong team player who supports others while independently managing tasks effectively within a collaborative environment.
• Prior experience in B2B environments is essential.
• Advantageous: Previous involvement in SOC or incident response.
• Proficiency in English communication (written and verbal) at an advanced level.
• Proficient in delivering compelling and effective online presentations, specifically within B2B client interactions.
• Demonstrated ability to conduct comprehensive online research across various subjects.