Senior Software Engineer

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

We’re looking for a passionate and experienced Senior Backend Developer (Java) to join our growing team and play a key role.

What this role is:

You will design, develop, and test features to enhance the Genesys Cloud product suite. You will have the opportunity to take part in the architecture, design and maintain AWS microservices, lambdas, and REST APIs, in a very dynamic and agile environment.

Responsibilities:

• Work closely with multiple interfaces across the company, including Product Management, QA, Tech Pubs, UX folks and the rest of Engineering to identify work priorities, participate in architectural and design decisions.
• Develop new features and improve existing systems
• Ensure continuous integration of new code through nightly builds and unit tests.
• Add Unit, integration, and manually tests for new features
• Mentor junior developers and maintain high code quality through reviews and best practices
• Participate in daily team meetings, report on progress using tracking system.
• Work in a production-scale AWS cloud environment
  
  

Required Skills

• 5+ years of experience as a backend developer
• BS in Computer Science or Software Engineering
• Strong hands-on experience with Java
• Experience with microservices architecture
• Experience working in cloud environments, preferably AWS
• Solid understanding of CI/CD, testing practices, and clean code principles
• Strong communication skills and a collaborative mindset
• Passion for mentoring, ownership, and building things from scratch
  
  

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Reasonable Accommodations:

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.