R&D Operations Manager (Maternity leave cover)

Description

Silverfort is on a mission to bring identity security everywhere – to every human, machine, and AI agent, both on-prem and in the cloud. Our unique technology secures identities & access at runtime, in ways that weren’t possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category.

Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration, that goes above and beyond to help our customers and each other, on a journey to reshape the future of identity security.

We are looking for an R&D Manager (Maternity leave cover) to join us. As an R&D Operations Manager, you will be a key partner to R&D leadership and engineering teams, responsible for designing, optimizing, and scaling operational processes across the R&D organization. This role requires strong, hands-on expertise with Atlassian tools and the ability to translate business and engineering needs into pragmatic, scalable workflows.

In this role, you’ll help teams work more effectively by taking a creative, flexible, and solutions-oriented approach—tailoring processes to different team needs while maintaining alignment and operational clarity across the organization.

Responsibilities

• Provide operational support and coordination for the R&D Leadership Team, including facilitating goal setting, priorities, and objectives, and driving execution through program/project management
• Initiate and optimize R&D processes to improve efficiency, consistency, and cross-team collaboration, including quarterly planning and execution tracking
• Own and continuously improve R&D operational cadences and mechanisms (planning, tracking, status updates, retrospectives, and follow-ups)
• Support the R&D release process and large cross-functional projects by improving coordination, dependency management, and delivery readiness
• Build and maintain clear operational visibility through KPIs, dashboards, and reporting; identify risks and opportunities and communicate them effectively to senior stakeholders
• Strengthen cross-department collaboration with partners such as Product Management and Customer Success, improving alignment and customer communication
• Own the R&D tooling evaluation and procurement process: analyze requirements for new products/tools, run and manage POCs with relevant R&D stakeholders, and coordinate selection and decision-making. Lead the procurement workflow end-to-end across Finance, Legal, Security, and vendors, including follow-ups, approvals, and vendor management
  
  

• 3–5 years of experience in R&D operations, engineering operations, technical program/project management, or a similar role within a technology/software organization
• Proven experience and understanding of R&D execution and release management processes in a B2B SaaS company
• Extensive hands-on experience with the Atlassian ecosystem, including Jira and Confluence, and tools such as Jira Plans/Advanced Roadmaps, Structure, and relevant add-ons, with the ability to evaluate and match tools to processes
• Experience with BI/reporting tools (e.g., eazyBI, Tableau) and the ability to turn data into actionable operational insights
• Excellent communication skills and strong ability to work collaboratively with cross-functional stakeholders at multiple levels
• Strong organizational and multitasking skills, with the ability to manage multiple parallel initiatives
• Ability to balance and prioritize between different stakeholder needs and constraints
• High level of English (verbal and written); proactive and quick learner
• Experience with both cloud and on-premise software development cycles — an advantage