Operations Manager

Description

Okoora is looking for a highly organized, proactive, and detail-oriented Operations Manager to take ownership of all day-to-day operational activities This role is essential to keeping the company running efficiently and ensuring a positive, smooth experience for all employees and visitors.

You will be responsible for managing the office environment, supporting employees, coordinating vendors and assisting with onboarding and offboarding. You will report directly to the Head of Operations and work closely with Finance, HR, IT, and all other teams.

This is a hands-on, fast-paced position for someone who loves structure, takes initiative, and solves problems before anyone notices them.

Working Hours: 08:30–17:30. On-site presence required (no hybrid option).

Responsibilities

Office Operations

• Maintain the overall office environment, including cleanliness, organization, supplies, and equipment.
• Manage parking arrangements, building access, meeting rooms, and office logistics.
• Handle all purchases: office supplies, kitchen and food items, equipment, and materials.
• Greet and host visitors, candidates, and partners.
  
  

• Provide day-to-day administrative support to employees.
• Coordinate IT-related requests with internal and external teams.
• Prepare workstations, supplies, and equipment for new employees.
  
  

• Lead the administrative onboarding process for new hires.
• Ensure all equipment, access, and documents are ready on their first day.
• Manage offboarding procedures including equipment collection and access removal.
  
  

• Manage relationships with cleaning, maintenance, office supplies, and other service providers.
• Coordinate deliveries, repairs, and recurring services.
  
  

• 2+years of experience in Operation Management roles.
• Experience in tech companies – significant advantage.
• Strong English skills (spoken and written).
• Highly organized, efficient, and detail-oriented.
• Service-oriented with excellent communication skills.
• Strong ability to multitask and manage several responsibilities simultaneously.
• Proactive mindset – sees needs before they become problems.
• High level of ownership, responsibility, and follow-through.
• Proficiency with Google Workspace / Microsoft 365.