Forward Deployed Engineer

About the Role

We are seeking a Forward Deployed Engineer (FDE) who will work directly with Tribal customers—both onsite and remotely—to help them manage and accelerate their IT backlog. In this role, you will bring rapid value by supporting and extending their Salesforce environments, building new applications, and collaborating with the Tribal engineering team to surface insights that drive product innovation. As an FDE, you serve as the bridge between customers and our platform, helping organizations adopt a world where AI agents work alongside humans to drive efficiency and transformation.

In This Role You'll

In This Role, You Will:

• Work closely with Tribal customers to understand, prioritize, and execute against their IT backlog.
• Support and enhance Salesforce workflows, integrations, automations, and customizations.
• Design, prototype, and build new AI-powered applications on the Tribal platform.
• Translate customer challenges into actionable engineering insights to influence Tribal’s roadmap.
• Deliver value quickly while maintaining high quality and reliability in customer-facing solutions.
• Act as a trusted technical advisor, enabling customers to adopt AI-driven development practices.

What You Bring

Must have:

• 2+ Years working working on enterprise applications support / customer success / Administration /
• Capable of learning new technologies fast and mastering configuration and training
• Ability to manage a customer in an organized fashion, prioritization included
• Excellent Communication skills and presentations skills
• "Can-do" approach - you've solved hard problems and know how to figure things out ● Fluent in English and Hebrew
• Proven experience with the Salesforce Platform

Nice to have:

• Familiarity with automation platforms, or low-code/no-code development environments. ● Knowledge of REST APIs, integrations, or middleware tools (e.g., MuleSoft, Workato, Zapier).

Exposure to ERP, CRM, or enterprise SaaS ecosystems beyond Salesforce.

Basic development experience (JavaScript, Python, or Apex) or the desire to deepen coding skills.

• Prior experience working directly with customers onsite or in hybrid deployment environments.

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.

A part of the Tata group, India's largest multinational business group, TCS has over 500,000 of the world’s best-trained consultants in 46 countries.