Solution Architect

About The Position

We are looking for a Solution Architect to support sales teams throughout the various sales phases. Acts as a technical expert, and expected to collaboratewith sales and support teams, to ensure the feasibility of proposed tailored solutions, and their compatibility with customer needs.

You will be working on cutting-edge technologies related to cybersecurity and cloud, including supporting Cloud Infrastructure and Services, while serving to protect the most secure sites in the world.

Responsibilities

Working closely with sales teams on proposals and sales presentations.

Acting as a technical expert in meetings with customers and prospects.

Collaborating with customers to advise effective solutions incorporating our products.

Comprehending customer needs and devise solution requirements.

Collaborate with the Support team and assist with technical evaluations.

Answering customer requests for information as well as proposal requests.

Deploy middleware and infrastructure solutions in Waterfall’s Unidirectional Gateway Technology

Develop requirements and turn them into functional solutions.

Presenting proposals to customers alongside members of sales teams.

Executing Demos and POCs on customer site.

Diagnose, analyze, and resolve system issues, including root cause analysis and detailed reporting to customers

Requirements Mandatory

Team player

3–5 years of experience as a Pre-sale, Technical Support Engineer or in a similar customer-facing technical role.

Deep knowledge of Networking and IT

Expertise in troubleshooting software and hardware issues

Fluent English – speaking, reading, and writing

Good knowledge of Windows and Linux

Availability for traveling – approx. 20% of the time

Hands-on experience

Customer facing experience

Advantages

Familiarity with OT Networks and SCADA systems

Database knowledge: MSSQL, MySQL, Oracle, Postgres, Maria DB, etc.

Scripting capabilities

Experience responding to tenders