Product Quality Manager

Product Stability & Quality Manager

📍 Tel Aviv

🕐 Full-time | Monday–Friday | Hybrid (3 days from home)

💸 Salary: 17–28K NIS ±

We are opening a brand-new, high-impact position at the core of the company’s operations — full ownership of product quality, stability, and resilience in Production environments.

We’re looking for a highly technical professional with deep understanding of real-time trading systems, strong problem-solving abilities, and the maturity to handle complex incidents across customers, support teams, and R&D.

Note:

Candidates coming from Technical Customer Success roles with strong technical backgrounds (debugging, logs reading, real-time systems, customer-facing incident ownership) can also be a great fit for this position.

🎯 What You Will Do

• Lead end-to-end Production incidents — investigation, analysis, and resolution.
• Perform log analysis, identify patterns, and independently execute Root Cause Analysis.
• Act as the technical interface between customers and R&D, reducing unnecessary escalations.
• Lead system stability initiatives to improve performance, resiliency, and observability.
• Build and execute a stability roadmap: detect bottlenecks, weak architecture points, and structural system issues.
• Manage the full release-to-production cycle, including:
• Risk assessment & impact analysis
• Defining and managing rollback procedures
• Overseeing sanity checks and ensuring smooth deployment
• Continuously monitor system behavior and drive long-term quality improvements.

🧩 Requirements

• Previous experience as a software developer or strong hands-on development background — must
• Strong understanding of trading systems / real-time financial environments — must
• Experience investigating complex production issues
• Ability to read and interpret logs and system behavior
• Strong customer-facing communication skills
• At least 3 years of project or technical ownership experience
• Advantage: experience in Technical Customer Success with hands-on debugging and incident management

📩 Interested in applying?

Send your CV to: [email protected]