Business Analyst

📢 We are recruiting an Analyst for a large company in the Central region!

Responsibilities:

• 🔍 Analyze processes and systems (Business System Analysis)
• 🤝 Collaborate with business and internal organizational units (including non-IT teams) to analyze, investigate, and define work processes
• 🧩 Translate business needs into system requirements for implementation on the ESM platform (BMC Helix)
• 📊 Information management and analytics
• 📈 Responsible for data quality, analysis, and management of large datasets (including advanced Excel usage)
• 🧠 Analyze KPI reports and generate insights and actionable recommendations

Requirements:

• 🎓 Relevant Bachelor's degree
• 📅 1–2 years of experience in an analytical role or in a coordination/project role involving data or process analysis
• 🖥️ Familiarity with ITSM/ESM systems
• 🗂️ Experience with JIRA and project/workplan management
• ⚙️ High-level proficiency in Excel
• ✍️ Strong written and verbal communication skills in Hebrew and English
• 🌟 Fast learner with excellent interpersonal skills