Partner Solutions Specialist

Description

Silverfort is a cyber-security startup that develops a revolutionary identity protection platform. Our mission is to provide industry-leading unified identity protection solutions for hybrid and multi-cloud environments. Using patented technology, Silverfort’s platform enables strong authentication across entire corporate networks and cloud environments, without any modifications to endpoints and servers.

Silverfort has been widely recognized as an industry innovator, being named “Best of MFA award” from Expert Insights, Microsoft Security 20/20 partner award, and Homeland Security Award for Best Identity Access Management platform for its agentless secure authentication and zero trust platform by Astors.

We’re looking for a technically skilled and partner-focused professional to join Silverfort’s Partner Success team as our first Partner Solution Specialist (PSS). This role bridges deep product expertise with partner enablement, helping our partners design and deploy Silverfort solutions successfully and stay up to date as our platform evolves.

You’ll work closely with our partners, the Partner Success Manager, and the Customer Solution Specialists (CSS) team to ensure our partners are fully empowered to deliver high-quality deployments and services to their customers.

Responsibilities

Partner Enablement & Training

• Deliver onboarding, workshops, and ongoing technical training for partner teams
• Lead partner certification activities, including labs, design reviews, and shadowing
• Create and deliver enablement materials for new product versions and features
• Support partner-customer sessions to ensure smooth deployment and adoption
  
  

• Serve as the main technical contact for partner enablement and deployment readiness
• Review and validate solution designs before production deployments
• Shadow partners during first projects and provide ongoing technical guidance
• Collaborate with CSS to maintain best practices and technical quality
• Act as an escalation point for deployment or technical issues, coordinating with Support and CSS
  
  

• Stay aligned with product updates and internal CSS communications
• Partner with the Partner Success Manager to align technical progress with success plans
• Share structured field feedback to improve content, tools, and enablement programs
• Collaborate with Product, Support, and CSS to drive continuous improvement and partner efficiency
• Promote adoption of Silverfort tools and dashboards to enhance partner performance
  
  

• 4+ years of relevant experience in Post Sales / Professional Services / Technical Customer Success / Solution Architecture in the identity or security space
• Strong understanding of Microsoft identity and access technologies, including Active Directory, Azure Active Directory, NTLM and Kerberos
• Experience with modern federated identity and multi-factor authentication solutions such as Okta, Ping Identity, Duo Security
• Proven knowledge in networking and Information Security
• Hands-on experience working with Windows and Linux
• Experience deploying virtual machines in VMware, AWS or Azure
• Experience delivering technical training, enablement, or consulting to partners or customers
• Previous experience working with partner ecosystems, channel enablement, or technical certification programs - advantage
• Excellent presentation and communication skills - able to explain complex topics clearly and confidently
• Ability to work independently while staying connected across multiple teams
• Comfortable in a dynamic, fast-paced environment with changing priorities