Network Operations Support Specialist Tel Aviv

About The Role

We are looking for a skilled Network Specialist with strong hands-on experience in switching, routing, and wireless troubleshooting. The role includes technical support across several sites in Israel, configuration work according to SOPs, and on-call availability when needed.

The position includes a company car.

Key Responsibilities

• Configure port-level access and manage firewalls and switches
• Configure and troubleshoot Cisco & Aruba routing, switching, and wireless topologies
• Configure and troubleshoot APs and Wireless networks
• Understand network flows and perform configurations based on SOPs
• Document all incidents in the ticketing system and follow through until full resolution
• Build and update technical documentation and inventories
• Analyze and solve complex network issues
• Provide onsite support at multiple locations according to project and incident needs
• Participate in on-call shifts outside working hours (outages/issues)
  
  

• 4+ years of technical support experience in networking
• Strong technical orientation
• Hands-on experience with Cisco & Aruba routing, switching, and wireless environments
• Ability to configure and troubleshoot routing protocols, switching setups, APs, and wireless networks
• Clear English communication skills (written and verbal)
• Ability to work according to Standard Operating Procedures
• Willingness to learn and develop new skills
• Team player, reliable, and responsible
  
  

• CCNA-level certifications (routing, switching, wireless, security)
• Experience working independently and delivering according to a fixed plan
• Experience with Cisco, Aruba, and FortiGate firewalls
• Experience with ISP devices
• Experience with site mapping and network rack arrangement
  
  

• Strong hands-on experience with Cisco, Aruba, FortiGate firewalls
• Experience with Windows OS and Linux in IT operations
  
  

• How many years of technical support experience do you have in networking?
• How many years of experience do you have in configuring and troubleshooting Cisco & Aruba routing and switching?
• How many years of experience do you have in configuring and troubleshooting APs and Wireless networks?
• How many years of experience do you have working across multiple sites?
• How many years of experience do you have with Cisco, Aruba, or FortiGate firewalls (advantage)?
• How many years of experience do you have performing on-call support outside working hours (advantage)?