Head of Communications

Wonderful is scaling fast and needs a senior comms leader to own our global earned media, PR agency relationships, executive and crisis communications, and the company’s news calendar and speaking program. This is a senior individual-contributor role that will shape how Wonderful is seen by customers, partners, regulators and the press worldwide.

• Own global earned media strategy and execution: build and run the news calendar, work with agencies or hands on pitch and place executive and product stories, and secure high-value speaking slots.
• Manage and coordinate all PR agency partners across EMEA & LATAM. Set strategy, ensure quality and ROI, and act as the primary day-to-day HQ contact. Partner closely with local GMs to identify angles and stories that will resonate in-market.
• Build and steward Wonderful’s thought leadership platform: map out the industry conversation and identify the white space we can own, develop our perspective and agenda, and create op-eds, contributed pieces and bylined executive content.
• Approve and coordinate speaking opportunities and content for company spokespeople.
• Drive media training, interview prep and playbooks for spokespeople and senior leaders.
• Lead crisis communications planning and response, activating the Crisis Team and ensuring a single, unified voice when needed.
• Define reporting and measurement for PR performance and report on outcomes.

• 5–10 years in senior comms or PR roles — agency or in-house — with demonstrated success running global earned programs.
• Experience/familiarity running communications for technology products 
• Experience running media relations programs in markets outside the US
• Track record managing PR agencies and external counsel.
• Exceptional writing, storytelling and communication skills.
• Comfortable operating cross-functionally as a senior individual contributor.
• Strong relationships with business, tech and trade media a plus