iTero Clinical Trainer CEBI

Department: Clinical

Location: EMEA-Israel

Description

About this opportunity

iTero Clinical Trainers are responsible for teaching dental professionals how to effectively learn and operate a complex and highly sensitive digital impression scanner. Through instructor-led training, in both virtual classroom and face-to-face settings, the iTero Clinical Trainer will educate dentists and their staff on advanced dental treatments and comprehensive clinical solutions.

Key Responsibilities

In this role, you will…

• Provide initial and ongoing training to new and existing iTero customers.
• Utilize technology to deliver virtual classroom training and training support.
• Effectively implement lesson plans for training sessions.
• Independently and efficiently book travel as needed and within company guidelines.
• Provide a weekly report of completed trainings.
• Manage business expenses and expense reporting in a timely and accurate manner.
• Provide ongoing support to foster positive long-term relationships with customers.
• Troubleshoot independently and with internal teams to address customer service issues.
  
  

• 4-6 years relevant work experience
• Dental bachelor’s degree (Dentist, Dental Technician) with solid Exocad / Dental wings skills or equivalent experience. Prior, public speaking experience, articulate and professional- is a must
• Flexibility to travel as needed.
• Excellent English skills, verbally and written
• Proficiency with Windows OS, Microsoft Office, video conferencing and internet research
• Experience with virtual and web-based training a plus.
• The ability to build and maintain relationships with both internal and external customers.
• An attention to detail.
• Organization and time management.
• Ability to problem-solve and troubleshoot