Implementation Engineer

Hypernative is the leading security company for Web3, providing proactive threat detection and mitigation to 200+ decentralized finance (DeFi) projects, chains, asset managers, and cryptocurrency exchanges. Hypernative’s products have saved more than $2B in funds that would have otherwise been lost to hacks and exploits.

We’re looking for a hands-on Implementation Engineer to join the Guardian team - the team responsible for real-time threat detection in transactions.

This role sits at the intersection of product infrastructure, customer integrations, and system observability. You’ll work across our stack to improve automation, visibility, and reliability, helping ensure our platform operates smoothly and efficiently in customer environments.

As an Implementation Engineer, you’ll work on the critical infrastructure that keeps our detection systems accurate, efficient, and reliable. This is a highly impactful role that blends infrastructure engineering, automation, and customer-facing problem-solving in a fast-moving, mission-driven environment.

What You’ll Do

• Lead technical integrations with customers - connecting product infrastructure to client systems, troubleshooting, and tailoring technical solutions.
• Develop automations to accelerate onboarding, monitoring, and support processes.
• Enhance our logging, tracing, and monitoring systems to improve visibility and enable root-cause analysis.
• Build analytics dashboards to track system health, performance metrics, and threat-detection KPIs.
• Implement alerting pipelines and Slack integrations to surface critical events and improve incident response.
• Design, develop, and maintain services, workers, and internal infrastructure components to support real-time detection workflows.
• Collaborate closely with engineering, data, and product teams to bridge business needs and technical execution.

• Proven experience as an Integration Engineer, Infrastructure/BE Engineer, DevOps Engineer, or similar hands-on technical role.
• Strong programming skills (Python, Node.js, or other backend languages).
• Experience with observability tools such as Grafana, Prometheus, Datadog, or ELK.
• Familiarity with cloud environments (AWS / GCP / Azure) and containerized systems (Docker, Kubernetes).
• Solid understanding of distributed systems architecture.
• Excellent problem-solving skills and the ability to take full ownership of customer-facing technical challenges.
• Strong communication skills and comfort collaborating across teams and with external stakeholders.