COO

We’re seeking an experienced and strategic Chief Operating Officer (COO) to join our executive leadership team. This is a critical role responsible for leading the company’s operational backbone and ensuring world-class execution across the company.

The COO will oversee and empower both customer-support teams as well as business operational teams to drive the company’s performance, efficiency, and growth.

Responsibilities:

• Develop and execute operational strategies that enable scalability, quality, and agility.
• Lead and align customer-facing and business operational teams to deliver exceptional results.
• Partner with the CEO and leadership team to translate strategic goals into operational excellence.
• Drive continuous improvement, data-driven decision-making, and cross-functional collaboration.
• Establish frameworks for process optimization, service quality, and performance measurement.
• Cultivate a culture of accountability, innovation, and customer-centricity across all operational areas.
  
  

• 10+ years of progressive leadership experience, within the telecom, or related industries.
• Proven success managing diverse global teams — both customer-facing and internal operational functions.
• Strong track record of driving efficiency, transformation, and scalable growth.
• Demonstrated success in fostering a culture of accountability, innovation, and customer-centricity across diverse teams and functions.
• Excellent leadership, communication, and strategic execution skills.
• High technical orientation with the ability to understand complex systems, products, and processes.
• Strong B2B experience, ideally in environments that integrate technology, service delivery, and enterprise clients.
• Proficiency in English with excellent written and verbal communication skills.
  
  

• Opportunity to lead and scale global teams.
• A strategic role with direct impact on company growth and success.
• A culture that values innovation, execution, and teamwork.
• Parking
• Food allowance
• Cellular plan
• Unlimited data plan for traveling
• Discount memberships
• Professional development budget
• Global company- working and collaborating with amazing people around the world
• Fun working environment & company activities